1. Home
  2. For Industry
  3. Import Program
  1. For Industry

Import Program

En Español – https://youtu.be/H_myh2p-eaU    Chinese – 中国人 – https://youtu.be/guyztrx7wRE


All products regulated by the Food and Drug Administration must meet the same requirements, whether imported from abroad or produced domestically. The job of protecting consumers includes an ever-increasing need to oversee imports. 

Imported FDA-regulated products are electronically screened before they enter the U.S. Consumers and importers of imported FDA-regulated products will find helpful information detailed on this website.

How to start importing FDA-regulated products

Is Your Shipment on Hold?

  • General Import Questions: FDA Import Program Contacts Find contact information for general import-related questions.
  • Import Shipment or Entry Questions: FDA Import Offices and Ports of Entry Find your local FDA office or port of entry for questions about specific import entries or shipments.
  • ACE Questions: ACE Support Contact the ACE Support Center for help with the FDA Supplemental Guide, required data elements, entry submissions rejected by FDA, and other ACE-related technical issues.
  • Prior Notice Questions: Prior Notice Team Contact the Division of Targeting and Analysis (DTA) for questions about prior notice requirements, compliance, and the Prior Notice System Interface (PNSI).
  • Report a Problem or Complaint: Submit a Report Report concerns such as illegal activity, product quality issues, adverse events, or trade complaints.



Back to Top