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On Oct. 1, 2024, the FDA began implementing a reorganization impacting many parts of the agency. We are in the process of updating FDA.gov content to reflect these changes.

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Contact an Ombudsman at FDA

The ombudsman programs throughout the Agency work to resolve problems and issues occurring within their own respective organizations. If that effort is unsuccessful or if intercenter issues are involved, the matter will go to the FDA Ombudsman's Office. The program staff are in close communication with the common goal of efficient dispute resolution.

Center for Biologics Evaluation and Research

CBER Ombudsman, Olivia Ziolkowski, JD, MPH
Telephone: 301-837-7292
E-mail: CBEROmbudsman@fda.hhs.gov
Web page: CBER Ombudsman

Center for Drug Evaluation and Research

CDER Ombudsman, Virginia Behr
Telephone: 301-796-3436
CDER Assistant Ombudsman, Melissa Sage
Telephone: 301-796-6449
E-mail: CDEROmbudsman@fda.hhs.gov
Web page: CDER Ombudsman

Center for Devices and Radiological Health

CDRH Ombudsman, Abiy Desta
Telephone: 301-796-0293
CDRH Deputy Ombudsman, Ken Skodacek
Telephone: 301-796-6364
E-mail: CDRHOmbudsman@fda.hhs.gov
Web page: CDRH Ombudsman

Center for Tobacco Products

CTP Ombudsman, Nathan Hurley
Telephone: 301-796-3095
CTP Associate Ombudsman, Arielle Patno
E-mail: CTPOmbudsman@fda.hhs.gov
Web page: CTP Ombudsman

Center for Veterinary Medicine

CVM Ombuds, Karen Sussman (Acting)
E-mail: CVMOMBUDS@fda.hhs.gov
Web page: CVM Ombuds

Office of Inspections and Investigations (field staff, i.e. inspections, imports, etc.)

OII Ombudsman, Erica Katherine
Telephone: (844) 871-4536 (toll-free)
E-mail: OIIombudsman@fda.hhs.gov
Web page: OII Ombudsman

FDA Office of the Commissioner

FDA Ombudsman, Laurie Lenkel
Assistant Ombudsman, Talisha Williams
Telephone: 301-796-8530
E-mail: Ombuds@oc.fda.gov
Web page: FDA Ombudsman
 

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