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  1. Report a Problem to the FDA

Reporting Unlawful Sales of Medical Products on the Internet

Report a website that you think is illegally selling human drugs, animal drugs, medical devices, biological products, foods, dietary supplements or cosmetics.

Report Unlawful Sales En Español

Did you experience a serious reaction or problem with the use of a product?

  • If your report DOES NOT involve a life-threatening or otherwise serious reaction, please fill out FDA's MedWatch reporting form. (Also contact your health professional for medical advice.)

Although FDA cannot respond to every e-mail individually, the agency will evaluate every complaint received and take suitable action.

FDA Privacy Information


FAQs

What NOT to report on this form:

For emergencies call 9-1-1 immediately.

If your report involves a limited emergency situation (which is urgent but not life-threatening), due to an FDA-regulated product you purchased from a website:

  • Call 1-866-300-4374 or 301-796-8240 immediately. (Also contact your health professional for medical advice.)

If your report involves a serious reaction or problem with an FDA-regulated product:

If you have questions, or want to talk with someone, call the FDA Consumer Complaint Coordinator who works with your state. Phone numbers are listed online.

Contact FDA

1-800-332-1088
1-800-FDA-0178 Fax
Report a Serious Problem

MedWatch Online

Regular Mail: Use postage-paid FDA Form 3500

Mail to: MedWatch 5600 Fishers Lane

Rockville, MD 20857