Puerto Rico & U.S. Virgin Islands Import Offices and Ports of Entry
Puerto Rico & U.S. Virgin Islands Ports Covered by the Division of Southeast Imports (DSEI)
View the Division of Southeast Imports (DSEI) Management Information
For questions regarding a specific entry, including sample or admissibility status, please click the link below:
Import Trade Auxiliary Communications System (ITACS)
Questions:
- For entries under initial review (including entries pending review or documents requested status): Contact the FDA ImportShield Program (FISP).
- For all other entry status inquiries (including entries under examination, sample collection, detention, or refusal): Contact DSEI Import Operations.
Contact San Juan District Office
| General office phone | 787-729-8500 or 833-915-2272 |
|---|---|
| Address | 466 Fernandez Juncos AVE San Juan, PR 00901-3223 |
| Fax | 787-729-8829 |
| Hours | 0800-1600 AST |
Port codes covered by San Juan District Office
| 4901 | Aguadilla, PR |
| 4904 | Fajardo, PR |
| 4905 | Guanica, PR |
| 4906 | Humacao, PR |
| 4907 | Mayaguez, PR |
| 4908 | Ponce, PR |
| 4909 | San Juan, PR |
| 4911 | Jobos, PR |
| 4912 | Guayanilla, PR |
| 4913 | San Juan International Airport, Old San Juan, PR |
| 5101 | Charlotte Amalie, USVI |
| 5102 | Cruz Bay, USVI |
| 5103 | Coral Bay, USVI |
| 5104 | Christiansted, USVI |
| 5105 | Frederiksted, USVI |