U.S. flag An official website of the United States government
  1. Home
  2. Safety
  3. Recalls, Market Withdrawals, & Safety Alerts
  4. Hellolife, Inc. Issues Voluntary Worldwide Recall of Neuroveen, Respitrol, Thyroveev and Compulsin Due to Possible Microbial Contamination
  1. Recalls, Market Withdrawals, & Safety Alerts


Hellolife, Inc. Issues Voluntary Worldwide Recall of Neuroveen, Respitrol, Thyroveev and Compulsin Due to Possible Microbial Contamination

This recall has been completed and FDA has terminated this recall.

When a company announces a recall, market withdrawal, or safety alert, the FDA posts the company's announcement as a public service. FDA does not endorse either the product or the company.

Read Announcement View Product Photos


Company Announcement Date:
FDA Publish Date:
Product Type:
Reason for Announcement:
Recall Reason Description
Due to Possible Microbial Contamination
Company Name:
HelloLife, Inc.
Brand Name:
Brand Name(s)
Neuroveen, Respitrol, Thyroveev, Compulsin
Product Description:
Product Description
Homeopathic Medicines

Company Announcement

HelloLife, Inc. in Grand Rapids, MI is initiating a voluntary recall of four different products, Neuroveen, Respitrol, Thyroveev and Compulsin, within expiry, to the retail and consumer level due to possible microbial contamination. Neuroveen has been tested and found to be contaminated with Staphylococcus saprophyticus and Burkholderia cepacia. Compulsin has been identified as containing Burkholderia cepacia.

Respitrol and Thyroveev are still pending bacterial identification. Each product being recalled is for a single lot that was packaged into 2-ounce amber bottles (see table below) that were manufactured at the King Bio, Inc facility in Asheville, NC.

Administration or use of drug products with microbial contamination could potentially result in increased infections that may require medical intervention, and could result in infections that could be life threatening to certain individuals. To date, HelloLife, Inc. has not received any reports of adverse events related to the recalled products.

Specific information is as follows, all products are packaged into 2 ounce amber bottles:







Neuroveen Natural temporary relief for nerve pain symptoms 49726-
891129002804 NV/030717D 07/19
Respitrol Natural temporary relief for respiratory symptoms 49726-
891129002729 RE/030717E 07/19
Thyroveev Natural temporary relief for sluggish thyroid symptoms 49726-
349726000063 TVV/030717F 07/19
Compulsin Nervous, repetitive thought/behavior relief 49726-
891129002194 CO/030717B 07/19

These products can be identified by the main label on the bottle and the lot number that is printed on the label. Product was distributed worldwide via wholesale, retail and online sales.

HelloLife, Inc. is notifying its distributors and customers by email, phone calls and written letters sent via the postal service and is arranging for replacement products where available and/or refunds. Consumers, retailers and wholesalers that have product, which is being recalled, should stop use immediately and remove all inventory from sales and contact HelloLife, Inc. to arrange for disposal and product replacement or refunds.

Consumers with questions regarding this recall can contact HelloLife, Inc. by calling 1-616-803- 7243 Monday-Friday 9:00 a.m. to 5:00 p.m. EST. Consumers should contact their physician or healthcare provider if they have experienced any problems that may be related to taking or using this drug product.

Adverse reactions or quality problems experienced with the use of this product may be reported to the FDA's MedWatch Adverse Event Reporting program either online, by regular mail or by fax.

  • Complete and submit the report Online
  • Regular Mail or Fax: Download form or call 1- 800-332-1088 to request a reporting form, then complete and return to the address on the pre-addressed form, or submit by fax to 1-800-FDA-0178

This recall is being conducted with the knowledge of the U.S. Food and Drug Administration.


Company Contact Information

HelloLife, Inc.
1-616-803- 7243

Product Photos

Back to Top