COMPANY ANNOUNCEMENT
Nature’s Sunshine Products Inc. Issues Allergy Alert on Undeclared Milk in AIVIA Whey Protein + Power Herbs Meal Replacement Shakes
When a company announces a recall, market withdrawal, or safety alert, the FDA posts the company's announcement as a public service. FDA does not endorse either the product or the company.
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- Company Announcement Date:
- FDA Publish Date:
- Product Type:
- Food & Beverages
Meal Replacements
Allergens - Reason for Announcement:
-
Recall Reason DescriptionUndeclared milk
- Company Name:
- Nature’s Sunshine Products Inc.
- Brand Name:
-
Brand Name(s)Aivia
- Product Description:
-
Product DescriptionWhey Protein & Power Herbs
Company Announcement
July 22, 2022 - Nature’s Sunshine Products Inc. of Spanish Fork, UT is announcing that it initiated a voluntarily recall of two AIVIA Whey Protein & Power Herbs meal replacement products because labels do not declare milk. Customers with a milk allergy or severe sensitivity to milk may experience a serious allergic reaction if they consume the affected product.
The AIVIA Whey Protein & Power Herbs products with the affected lot numbers and expiration dates were distributed between September 1, 2021, and July 20, 2022, throughout the United States via direct-to-consumer online sales and through independent distributors who sell product online or at independent health food stores.
July 22, 2022 - Nature’s Sunshine Products Inc. of Spanish Fork, UT is announcing that it initiated a voluntarily recall of two AIVIA Whey Protein & Power Herbs meal replacement products because labels do not declare milk. Customers with a milk allergy or severe sensitivity to milk may experience a serious allergic reaction if they consume the affected product.
The AIVIA Whey Protein & Power Herbs products with the affected lot numbers and expiration dates were distributed between September 1, 2021, and July 20, 2022, throughout the United States via direct-to-consumer online sales and through independent distributors who sell product online or at independent health food stores.
| US22711 - AIVIA Whey Protein + Power Herbs Chocolate Net Wt. 1.35 lbs. |
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| NSP LOT # | EXP Date | Batch # |
| 001244188 | 19-May-23 | 10053964 |
| 001247878 | 8-Jun-23 | 10054936 |
| 001284080 | 16-Jan-24 | 10062979 |
| 001285198 | 25-Jan-24 | 10063351 |
| US22712 - AIVIA Whey Protein + Power Herbs Vanilla Beans Net Wt. 1.33 lbs. |
||
| NSP LOT # | EXP Date | Batch # |
| 001244906 | 20-May-23 | 10053968 |
| 001247962 | 10-Jun-23 | 10054939 |
| 001283964 | 13-Jan-24 | 10062695 |
No illnesses or deaths have been reported to date.
Customers may choose to dispose of the product and receive a full product credit or continue to consume the product if they do not have an allergy or severe sensitivity to milk. Customers with affected products can contact the company by calling (800) 223-8225 between the hours of 9:00 and 5:00 p.m. MST, or email to productrecall@natr.com
Nature’s Sunshine cares about the wellbeing of our customers. As a result, we are taking every effort to individually notify affected consumers. We are making this announcement in case any affected products remain in commerce. This recall is being made with the knowledge of the U.S. Food and Drug Administration.
Company Contact Information
- Consumers:
- (800) 223-8225
- productrecall@natr.com
- Media:
- Melissa Smith
- 801-341-7900
