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COMPANY ANNOUNCEMENT

Medtronic Announces Worldwide Voluntary Field Corrective Action; Company Issues Software Update for Puritan Bennett™ 980 (Pb980) Ventilator Series

When a company announces a recall, market withdrawal, or safety alert, the FDA posts the company's announcement as a public service. FDA does not endorse either the product or the company.

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Medtronic Announces Worldwide Voluntary Field Corrective Action; Company Issues Software Update for Puritan Bennett™ 980 (Pb980) Ventilator Series

Summary

Company Announcement Date:
December 18, 2018
FDA Publish Date:
December 18, 2018
Product Type:
Medical Devices
Reason for Announcement:
Company Name:
Medtronic
Brand Name:
Brand Name(s)
Puritan Bennett™
Product Description:
Product Description
Puritan Bennett™ 980 (PB980) ventilator series

Company Announcement

Medtronic (NYSE:MDT) is notifying customers worldwide of a voluntary field corrective action for its Puritan Bennett™ 980 (PB980) ventilator series. Medtronic initiated this field action on September 19, 2018.

A Puritan Bennett 980 ventilator is a mechanical ventilator used to support a patient’s breathing. This prescription device is operated by trained healthcare professionals in an acute and or critical care clinical setting for neonatal, pediatric and adult patients.

The voluntary field corrective action is a software update to address customer feedback. The software updates the external USB Drive performance and its impact on Graphical User Interface (GUI) functionality and the labeling displayed on the GUI during ventilator use. The software update also provides additional product enhancements. Medtronic is currently updating all PB980 ventilators to this new software version at customer facilities.

The company has updated the PB980 ventilator Operator’s Manual with additional information for users. The revised manual is available at: https://www.medtronic.com/content/dam/covidien/library/us/en/product/acute-care-ventilation/PB980_Operators_Manual_EN_10077893G00.pdf

Medtronic is advising customers that they can continue to use their PB980 ventilators, before the MR5.4 software update is installed, in accordance with institutional policies. Medtronic has not received any confirmed reports of serious adverse health consequences related to the issues this software update addresses. FDA has classified this action as a Class I recall.

If you are aware of any incidents related to this issue or if you have any questions, please contact our Technical Support Department immediately at +1-800-255-6774 to provide information regarding those events so regulatory reporting obligations can be fulfilled. Adverse reactions or quality problems experienced with the use of this product may be reported to the FDA's MedWatch Adverse Event Reporting program online, by regular mail, or by fax.

  • Online: Complete and submit the report to www.fda.gov/medwatch/report.htm
  • Regular Mail or Fax: Download form www.fda.gov/MedWatch/getforms.htm or call +1-800-332-1088 to request a reporting form, then complete and return to the address on the pre-addressed form, or submit by fax to +1-800-FDA-0178 or
  • Email Medtronic Post Market Vigilance at: hqtsweb@covidien.com
  • Call Medtronic Post Market Vigilance at: +1-800-255-6774 option 4, then option 1.

 


Company Contact Information

Consumers:
Technical Support Department
1-800-255-6774
hqtsweb@covidien.com
Media:
John Jordan
1-508-452-4891