- Company Announcement Date:
- FDA Publish Date:
- Product Type:
- Food & Beverages
Ice Cream/Frozen Dairy
Food & Beverage Safety
- Reason for Announcement:
Recall Reason DescriptionDue to broken metal in processing equipment
- Company Name:
- Brand Name:
- Product Description:
Product DescriptionCreamy Creations ice creams and sherbets
H-E-B is voluntarily issuing a recall for two variety packs of Creamy Creations ice cream and sherbets in 3-ounce cups due to broken metal found in processing equipment during routine maintenance. The potentially affected products were distributed only to H-E-B stores in Texas. Please note, the product was not distributed to the Houston area or Mexico.
To date, there have been no injuries reported due to this incident. All products related to this recall have been removed from store shelves. H-E-B is working to have the products back on shelves as soon as possible.
The voluntary recall impacts the following products containing the listed Code Dates, which can be found on the back of the packaging:
Customers who purchased the items should stop eating the product and can return it to the store for a full refund. Customers with any questions or concerns may contact H-E-B Customer Service at 1-855-432-4438 Monday through Friday from 8 a.m. to 6 p.m. Central Standard Time.
Company Contact Information
- H-E-B Customer Service