Planned Maintenance and Status History
ESG Uptime for Last Quarter
| WebTrader Uptime | AS2 Uptime | Total ESG Uptime | |
| Overall | 100% | 100% | 100% |
| Excluding Scheduled Outages | 100% | 100% | 100% |
Note: Target Service Level Agreement for ESG uptime is 99.5%
Planned Maintenance*
- January 26 - 28, 2024
- March 1 - 3, 2024
- ESG Production Release (Downtime expected):
- March 8, 2024 9:00 PM EST - March 10, 2024 6:00 PM EST
- March 29 - 31, 2024
- April 26 - 28, 2024
- May 31 - June 2, 2024
- June 28 - 30, 2024
*Patching is scheduled to occur between 3 AM EST and 8 AM EST unless otherwise noted. The Gateway will not be offline unless otherwise noted. If Production goes offline, Trading Partners will be notified via the listservs.
Status History
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June 09, 2023: ESG was not available for Production Web Trader and AS2 users from June 09, 2023 11:45 AM ET until June 09, 2023 6:30 PM ET due to technical issues.
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January 30, 2023: ESG was not available for Production Web Trader users from January 30, 2023 7:48 PM ET until January 31, 2023 1:45 PM ET due to technical issues.
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January 08, 2023: ESG Web Trader and AS2 Production was not available from January 08, 2023 8:00 AM ET until January 09, 2023 10:30 AM ET because of technical issues.
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December 14, 2022: ESG was not available for Production Web Trader and AS2 users from December 14, 2022 12:00 AM ET until December 14, 2022 9:40 AM ET due to technical issues.
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March 05, 2022: ESG Production was not available for Web Trader and AS2 users from March 05, 2022 1:15 PM ET until March 07, 2022 3:07 AM ET because of technical issues.