Safety

Company Announcement

When a company announces a recall, market withdrawal, or safety alert, the FDA posts the company's announcement as a public service. FDA does not endorse either the product or the company.

H-E-B Voluntarily Issues Recall Specific flavors and container sizes of EconoMax and Hill Country Fare ice creams and Creamy Creations sherbets recalled for broken metal in processing equipment

For Immediate Release

May 30, 2018

Contact

Consumers

1-855-432-4438

Media

Dya Campos
campos.dya@heb.com
210-268-9700

Announcement

Committed to the quality of its products, H-E-B is voluntarily issuing an all-store recall for certain flavors and container sizes of EconoMax and Hill Country Fare ice creams and Creamy Creations sherbets for broken metal in processing equipment found during routine maintenance. The affected products were distributed to stores in Texas and Mexico.

To date, there have been no injuries reported due to this incident.

All products related to this recall have been removed from store shelves. H-E-B is working to have the products back on shelves as soon as possible.

The voluntary recall impacts the following products:
 

UPC NumberProductSizeBest by date
4122092736EconoMax Neopolitan4 quarts6/1/2019 through 6/23/2019
4122092733EconoMax Neopolitan56 ounces6/24/2019
4122092734EconoMax Vanilla4 quarts5/24/2019 through 6/17/19
4122092731EconoMax Vanilla56 ounces5/26/2019 through 5/27/019
4122090944Hill Country Fare Chocolate4.5 quarts6/24/2019
4122092215Hill Country Fare Cookies and Cream56 ounces5/27/2019 through 5/28/2019
4122090946Hill Country Fare Fudge Revel 4.5 quarts6/7/2019 through 6/8/2019
4122090943Hill Country Fare Neopolitan4.5 quarts6/3/2019 through 6/22/2019
4122092212Hill Country Fare Neopolitan56 ounces6/25/2019
4122010102Hill Country Fare Neopolitan (Mexico)4.5 quarts6/17/2019 through 6/18/2019
4122090947Hill Country Fare Strawberry Revel4.5 quarts6/8/2019 through 6/9/2019
4122090942Hill Country Fare Vanilla4.5 quarts6/6/2019 through 6/7/2019
4122083898HEB CC Fruit Punch SherbetQuart12/22/2018
4122034607HEB CC Lime SherbetQuart11/19/2018 through 11/20/2018

Customers who purchased the product can return it to the store for a full refund. Customers with any questions or concerns may contact H-E-B Customer Service at 1-855-432-4438 Monday through Friday from 8 a.m. to 8 p.m. Central Standard Time.

###

Product Photos

  • EconoMax Neopolitan, 4 quarts, UPC 4122092736
  • EconoMax Neopolitan, 56 ounces, UPC   4122092733
  • EconoMax Vanilla, 4 quarts, UPC 4122092734
  • EconoMax Vanilla, 56 ounces, UPC 4122092731
  • Hill Country Fare Chocolate, 4.5 quarts, UPC 4122090944
  • Hill Country Fare Cookies and Cream, 56 ounces, UPC 4122092215
  • Hill Country Fare Fudge Revel, 4.5 quarts, UPC 4122090946
  • Hill Country Fare Neopolitan, 4.5 quarts, UPC 4122090943
  • Hill Country Fare Neopolitan, 56 ounces , UPC 4122092212
  • Hill Country Fare Neopolitan (Mexico), 4.5 quarts, UPC 4122010102
  • Hill Country Fare Strawberry Revel, 4.5 quarts, UPC 4122090947
  • Hill Country Fare Vanilla, 4.5 quarts, UPC 4122090942
  • HEB CC Fruit Punch Sherbet, Quart, UPC 4122083898
  • HEB CC Lime Sherbet, Quart, UPC 4122034607
  • HEB CC NSA Orange Sherbet, Quart, UPC 4122083895
  • HEB CC NSA Strawberry Sherbet, Quart, UPC 4122083894
  • HEB CC Orange Sherbet Vanilla Cream Swirl, Quart, UPC 4122083897
  • HEB CC Rainbow Sherbet, Quart, UPC 4122097260
  • HEB CC Strawberry Sherbet Vanilla Cream Swirl, Quart, UPC 4122083896

Page Last Updated: 05/31/2018
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