Safety

Company Announcement

When a company announces a recall, market withdrawal, or safety alert, the FDA posts the company's announcement as a public service. FDA does not endorse either the product or the company.

Synergy Rx Pharmacy Issues a Voluntary Nationwide Recall of the Products Listed Below due to a Lack of Quality Assurance

For Immediate Release

February 17, 2017

Contact

Consumers

(480) 734-2038
 

Announcement

San Diego, CA, Synergy Rx Pharmacy is voluntarily recalling the following non-sterile products; Sublingual Tablets, HCG and HCG with resveratrol Human Chorionic Gonadoptropin), Non Sterile Dermatology creams all strengths (retinoic acid creams, hydroquinine creams, bleaching creams), Numbing Creams, acne creams, hair growth serums with minoxidil, betamethasone creams and Chemical Peels (salicylic acid peels, trichoracetic acid peels, glycolic acid peels, Jessners Peels, custom peels solutions) to the retail level due to a lack of quality assurance.

Administration of a drug product which does not meet the quality assurance could result in serious infections. As of yet, Synergy Rx Pharmacy has not received any reports of adverse events, to date, related to this recall.

The products are packaged in either 30 gram airless pumps, orange standard RX vials, 15 ml and 30 ml amber bottles, or in large white plastic jars bearing a label that includes Synergy Rx Pharmacy’s name and expiration date. All lots of these products are affected. This recall impacts all products distributed between the dates of 08/17/2016 and 12/22/2016.

Synergy Rx Pharmacy is notifying its customers via recall letters and providing a recall telephone number for customers to call with questions and to report any remaining products they may have. Customers that have the recalled product should immediately stop using it and contact the help line to arrange for the return of any unused product.

Customers with questions regarding this recall can contact Synergy Rx Pharmacy by phone Monday thru Friday, 9:00am to 5:00pm Pacific Time Zone, at (480) 734-2038. Customers should contact their physician or health care provider if they have experienced any problems that may be related to using these products.

This recall is being conducted with the knowledge of the Arizona Board of Pharmacy.

Synergy Rx Pharmacy deeply regrets any disruption that this voluntary recall may have on its customers, but notes that safety and quality are its primary concerns.

Link to Original Recall.

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Page Last Updated: 02/17/2017
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