For Industry

FDA Import Contacts and Office Locations

Local Inquiries

Check Status of Your Product or Entry


Use the Import Trade Auxiliary Communication System (ITACS).

  • Search by Entry Number
  • Check Entry Status
  • Upload Documents


For Questions on your Detained or Refused Entry

  • Contact the compliance officer listed on the FDA Notice of Action.

Contact FDA's Division of Import Operations (DIO)

Inquiries related to a specific import entry should be routed to the district handling the entry (see above). If entry specific inquiries are routed to DIO, you will be directed to contact the district handling the entry.

The Division of Import Operations (DIO) can be contacted for general import operations and policy questions. DIO also handles requests for removal from detention without physical exam as well as appeals that cannot be resolved at the local port level.

 Call DIO:


 Write to:

Food and Drug Administration
Division of Import Operations
12420 Parklawn Drive
Room 3109
Rockville, MD 20857

Request Removal from Detention without Physical Exam (Import Alert) or Request a Change of Address for Firm Listed on an Import Alert

All Press Inquiries

Register a Company or Ask a Question about Registration

Ask a Question about FDA Prior Notice Requirements

Submit Questions, Comments and Suggestions for ITACS Improvements


Contact FDA about FSMA

The FDA Food Safety Modernization Act (FSMA) Technical Assistance Network (TAN) is now operational and providing technical assistance to industry, regulators, academia, consumers and others regarding FSMA implementation.



Page Last Updated: 03/12/2018
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