Important Email Policy

For security and privacy reasons, FDA Electronic Submission Gateway Next Generation (ESG NextGen) accepts corporate/company email accounts for any communications with ESG NextGen. The following are the policies relating to email accounts:

• ESG NextGen does not accept public domain email accounts such as emails form ISPs, AOL, Yahoo, Gmail, Hotmail, etc.
• All communications with ESG NextGen staff must be made through corporate/company email accounts.
• The contact email for an ESG NextGen trading partner account must be:
  • A corporate/company email account, otherwise the account will not be approved. 
  • Cannot be a group or generic email account. 

For any questions/concerns relating to the email policy, please contact ESGNGSupport@fda.hhs.gov.