COMPANY ANNOUNCEMENT
H-E-B Issues Voluntary Recall for 3-Ounce Cups of Creamy Creations Ice Cream in Select Flavors
When a company announces a recall, market withdrawal, or safety alert, the FDA posts the company's announcement as a public service. FDA does not endorse either the product or the company.
Read AnnouncementSummary
- Company Announcement Date:
- FDA Publish Date:
- Product Type:
- Food & Beverages
- Reason for Announcement:
-
Recall Reason DescriptionPotential presence of metal fragments
- Company Name:
- H-E-B
- Brand Name:
-
Brand Name(s)H-E-B
- Product Description:
-
Product DescriptionCreamy Creations ice cream
Company Announcement
A previous version of this press release was issued on 04/27/2024. This press release was updated to correct where product was distributed. No product was distributed in Mexico.
The ice cream is being voluntarily recalled for potential metal
Committed to the safety and quality of its products, H-E-B is voluntarily issuing a recall for 12-count packages of 3-ounce cups of Creamy Creations ice cream in select flavors for potential metal. The affected products were distributed to all H-E-B stores in Texas and Central Market, Joe V’s Smart Shop, and Mi Tienda stores.
To date, there have been no injuries related to this recall. All product related to this recall has been removed from store shelves. H-E-B is working to have the products back on shelves as soon as possible. Customers who purchased the products should not consume the items and can return them to the store for a full refund.
|
Product Name |
UPC |
Code Date |
|---|---|---|
| 3-ounce H-E-B Creamy Creations Chocolate Ice Cream – 12 pack |
4122062948 | 9/6/2024 |
| 9/7/2024 | ||
| 9/8/2024 | ||
| 9/9/2024 | ||
| 9/10/2024 | ||
| 9/11/2024 | ||
| 9/13/2024 | ||
| 9/14/2024 | ||
| 3-ounce H-E-B Creamy Creations Ice Cream Lime/Orange Combo – 12 pack |
4122081930 | 8/31/2024 |
| 9/1/2024 | ||
| 9/2/2024 | ||
| 9/3/2024 | ||
| 3-ounce H-E-B Creamy Creations Ice Cream Homemade/Chocolate Combo - 12 pack |
4122081931 | 9/11/2024 |
| 9/12/2024 | ||
| 9/13/2024 | ||
| 9/14/2024 | ||
| 9/15/2024 | ||
| 9/16/2024 | ||
| 9/17/2024 | ||
| 9/18/2024 | ||
| 9/19/2024 | ||
| 9/20/2024 | ||
| 9/21/2024 |
The UPC and code dates can be found on the back of product’s outer bag, not the individual cups.
Customers with any questions or concerns may contact H-E-B Customer Service at 1-855-432-4438 Monday through Friday from 8 a.m. to 5 p.m. Central Standard Time.
Company Contact Information
- Consumers:
- H-E-B Customer Service
- 1-855-432-4438