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U.S. Department of Health and Human Services

Tobacco Products

FDA Safety Reporting Portal for Tobacco Products

When consumers or health care providers suspect a problem with a tobacco product they can now use the Department of Health and Human Services’ Safety Reporting Portal (SRP).

This standardized online reporting system has been revised to allow consumers and health care professionals let FDA know when they suspect there is an unexpected health or safety issue with a specific tobacco product.


The Safety Reporting Portal 

The Safety Reporting Portal

Problems with Tobacco Products? Tell FDA. Learn more about submitting problems with tobacco products to the Safety Reporting Portal.

What to Report

The FDA is interested in reports from consumers about tobacco products that:

  • are damaged
  • are defective
  • are contaminated (such as cigarettes containing mold) or
  • smell or taste wrong.


The FDA also wants to know if tobacco product users have experienced an unexpected health or safety problem they believe has been caused by use of a particular tobacco product, which could include:

  • reports of fire caused by a tobacco product use
  • burns or other injuries
  • accidental or unintended exposure of children
  • allergic reactions
  • poisonings and other toxicities or
  • an unusual reaction in a long-time user.


Reports may be submitted about cigarettes, tobacco used for roll-your-own cigarettes, other smoking tobacco, cigars, smokeless tobacco, electronic cigarettes, or any other product made or derived from tobacco that is intended for human use.



What FDA Does with Reports

The FDA is interested in building a comprehensive tobacco regulation program to make sure all tobacco products have an appropriate level of regulatory oversight. Reports submitted to the SRP will be reviewed, evaluated and where appropriate, issues will be addressed to ensure the protection of the public health.

The agency will not routinely contact people who submit reports to the SRP, but if a person provides contact information, the FDA may request additional information or tobacco product samples, if available.   

The FDA cannot provide individual advice. If a person has an issue that requires medical attention, he or she should contact his or her health care provider.