Reportable Food Registry for Industry
- About the Reportable Food Registry
- Who Should Use the Reportable Food Registry?
- Where Should Consumers, Food Retailers and Food Service Operators Report a Problem with Food?
- What to Do if the Safety Reporting Portal is Not Operating
- WATCH a video on the RFR
About the Reportable Food Registry
The Reportable Food Registry (RFR or the Registry) is an electronic portal for Industry to report when there is reasonable probability that an article of food will cause serious adverse health consequences. The Registry helps the FDA better protect public health by tracking patterns and targeting inspections. The Food and Drug Administration Amendments Act of 2007 (Pub. L.110-085), section 1005 directs the FDA to establish a Reportable Food Registry for Industry.
The RFR applies to all FDA-regulated categories of food and feed, except dietary supplements and infant formula.
Who Should Use the Reportable Food Registry?
Registered Food Facilities that manufacture, process, pack, or hold food for human or animal consumption in the United States under section 415(a) of the FD&C Act (21 U.S.C. 350d) are required to report when there is a reasonable probability that the use of, or exposure to, an article of food will cause serious adverse health consequences or death to humans or animals.
Federal, state, and local government officials may voluntarily use the RFR portal to report information that may come to them about reportable foods.
Where Should Consumers, Food Retailers and Food Service Operators Report a Problem with Food?
In emergencies, consumers, food retailers and food service operators should continue to call FDA at 1-866-300-4374 or 301-796-8240. For less urgent problems, contact the FDA consumer complaint coordinator in your geographic area or see Your Guide To Reporting Problems to FDA.
FDA intends to post an announcement on http://www.fda.gov as to how to submit a Reportable Food report in the event that the Safety Reporting Portal is not operating. If http://www.fda.gov is not operating, FDA recommends that you contact the FDA district office serving your area. If the FDA district office for your area is not listed in your local telephone directory under U.S. Government, call 1-888-SAFEFOOD (Monday-Friday, 8:00 AM to 4:00 PM, Eastern Standard Time) or 1-888-INFO-FDA. FDA further recommends that a report be submitted by the responsible party to the Safety Reporting Portal as soon as it resumes operation.