U.S. flag An official website of the United States government
  1. Home
  2. Drugs
  3. Resources for You | Drugs
  4. Drug Information for Consumers
  5. Buying & Using Medicine Safely
  6. Quick Tips for Buying Medicines Over the Internet
  7. BeSafeRx: Know Your Online Pharmacy
  8. BeSafeRX: For Health Professionals
  1. BeSafeRx: Know Your Online Pharmacy

BeSafeRX: For Health Professionals

FDA BeSafeRx Banner

As a trusted resource for health information, health professionals play an integral role in protecting consumers from fake online pharmacies. This toolkit provides resources and information for you to identify patients who may be purchasing from fake online pharmacies and help your patients purchase prescription medicine online.

Signs that a consumer that may consider buying from an online pharmacy include:

  • Individuals without adequate prescription coverage
  • Lower-income and older patients who need long-term maintenance medicine
  • People seeking lifestyle medicines
  • People seeking financial assistance for prescription costs for themselves or a loved one
  • Patients accustomed to home delivery who have met their coverage limits

To better protect your patients:

  • Consider potential counterfeit or substandard medicines as an explanation for patients not responding to treatment or experiencing an unexpected side effect or new symptoms
  • Ask your patients where they intend to purchase their prescription medicines
  • Discuss the risks and benefits of buying medicines online
  • Provide samples, if available, to establish a baseline of the medicine’s characteristics
  • Educate patients with FDA BeSafeRx resources

You can download and print the materials below using your standard office printer and templates from any office supply store.

Back to Top

Archived Health Care Professional Materials

(Users on the FDA network should use Google Chrome)

Product Description/Instructions for Use

Health Care Professional Fact Sheet

BeSafeRx Health Professionals Fact Sheet thumbnail

Provides an overview of the BeSafeRx campaign for health care professionals.

Print on standard 8.5 x 11” paper.

Patient Fact Sheet

BeSafeRx consumer fact sheet thumbnail


Provides an overview of the BeSafeRx campaign for patients and consumers.

Print on standard 8.5 x 11” paper.

Know the Signs Fact Sheet

BeSafeRx Beware of the Signs Fact Sheet thumbnail
Provides a list of the warning signs of a fake online pharmacy and criteria to help patients and caregivers identify a safe, legal online pharmacy.

Print on standard 8.5 x 11” paper.

Patient Discussion Guide 

BeSafeRx Patient Discussion Fact Sheet thumbnail

Provides a series of questions to help health care professionals assess whether patients are purchasing counterfeit or substandard medicines online.

Print on standard 8.5 x 11” paper.

BeSafeRx Palm Card 

BeSafeRx Palm Card thumbnail

Provides printer-friendly templates for palm cards to accompany distribution of free prescription medicine samples.

Print the prescription pad stickers using the Avery® 8865 Clean Edge White Business Card template. Follow the instructions listed on the business card paper packaging.

BeSafeRx Table Tents 

BeSafeRx Tent Card thumbnail

Provides printer-friendly templates for office or waiting room table tents outlining the steps for how to safely purchase prescription medicine online.

Print onto 8.5 x 11” firm, cardstock paper and cut out along the dashed lines. Fold the table tent in half along the dotted lines. Tape or glue the two bottom end pieces together to make a sturdy, upright tent.

Resources For You

Back to Top

Back to Top