For Immediate Release
September 7, 2016
ConsumersCustomer Service Department
(800)814-8028 / Press Option #3
Cerritos, CA, United Exchange Corp. is voluntarily recalling the following lots of Family Care Eye Wash 4 oz due to microbial contamination. These products consist of a purified water solution.
Use of a contaminated product could be calamitous for any population since there is a reasonable probability of a potentially sight threatening eye infection.
Eye Wash/Eye Irrigation Solution is used to flush the eye to relieve irritation, stinging, or itching by removing foreign material such as air pollutants or chlorinated water. It is packaged in 4 oz (118mL) bottles. Family Care Eye Wash was distributed nationwide to wholesale and retail facilities. The company learned of the potential issue through the receipt of a product complaint regarding the product. No illnesses have been reported to date.
United Exchange Corp. is notifying its distributors and customers by recall letter and is arranging for return or disposal of all recalled products. Consumers and businesses that have product which is being recalled should stop using and selling them immediately.
Consumers with questions regarding this recall should contact the Customer Service Department at 800-814-8028, available Monday through Friday from 8:30 am to 5:30 pm (Pacific Time). Consumers can contact their physician or healthcare provider if they have additional questions about this product.
Adverse reactions or quality problems experienced with the use of this product may be reported to the FDA's MedWatch Adverse Event Reporting program either online, by regular mail or by fax.
- Complete and submit the report Online: www.fda.gov/medwatch/report.htm
- Regular Mail or Fax: Download form www.fda.gov/MedWatch/getforms.htm or call 1-800-332-1088 to request a reporting form, then complete and return to the address on the pre-addressed form, or submit by fax to 1-800-FDA-0178
This recall is being conducted with the knowledge of the U.S. Food and Drug Administration.