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Recall -- Firm Press Release


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Ultimate Dental and Coltène/Whaledent Inc. Issue Allergy Alert on Undeclared Latex in One Lot of Ultimate Non-Latex Dam


Vincent Yee
(800) 221-3046 

Pamela Conaway
(800) 221-3046

FOR IMMEDIATE RELEASE - December 19, 2013 - Ultimate Dental of Memphis, TN and Coltène/Whaledent Inc. of Cuyahoga Falls, OH are recalling one lot of Ultimate Non-Latex Dam distributed by Ultimate Dental, A Division of Endoco, Inc. because it contains undeclared latex. People who have allergies to latex may run the risk of serious or life-threatening allergic reaction if they come in contact with this product. No injuries have been reported to date.

The misbranding was discovered while investigating a customer complaint for unexpected appearance. Coltène/Whaledent Inc. notified the FDA after becoming aware that the unexpected appearance was due to the presence of product containing latex. The issue involves 74 boxes of Ultimate Non-Latex Dam part number 1884-10840 lot 103G2. The product is only sold to dental professionals.

Consumers who have Lot 103G2 of Ultimate Dental Non-Latex Dam should immediately stop using this product and arrange to return the remaining product to Coltène/Whaledent Inc. Lot 103G2 was manufactured and distributed in June 2013. Of the 74 boxes distributed, a total of 42 boxes have already been physically quarantined.

Consumers with questions may contact Coltène/Whaledent Inc. at 800-221-3046 Monday through Friday between the hours of 8:00AM – 5:00PM EST. Consumers may also contact the company via email at

Adverse reactions experienced with the use of this product may be reported to the FDA:


Page Last Updated: 07/15/2014
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