For Industry

Planned Outages and Status History

ESG Uptime for Last Quarter
 WebTrader UptimeAS2 UptimeTotal ESG Uptime
Overall100%100%100%
Excluding Scheduled Outages100%100%100%

Planned Outages for 2017*

  • June 3, 2017
  • July 1, 2017
  • July 22, 2017 from 6:00 AM EDT to 3:00 PM EDT
  • July 29, 2017
  • August 26, 2017
  • September 30, 2017
  • October 28, 2017
  • December 9, 2017
  • January 6, 2018

*Patching is scheduled to occur between 3 AM EDT and 8 AM EDT unless otherwise noted. The Gateway may not be offline during the entire patching window. If Production patching takes longer than the scheduled window, Trading Partners will be notified via the listservs.


Status History

  • May 22, 2017: WebTrader and AS2 functionality were not available on the FDA Gateway in Production on May 22, 2017 from 11:50 AM EDT until 12:00 PM EDT due to network problems.

  • May 18, 2017: WebTrader functionality was not available on the FDA Gateway in Production from May 18, 2017 at 9:07 PM EDT until May 19, 2017 at 4:40 PM EDT due to technical problems.

  • February 28, 2017: WebTrader users that were trying to login from 12:00 PM EDT to 12:15 PM EDT were unable to do so. Users that were already logged in, did not experience any issues.

  • February 13, 2017: WebTrader functionality was not available on the FDA Gateway in Production from 12:00 PM EDT to 12:25 PM EDT due to technical problems resolved by a system restart.

View Previous Outages

Page Last Updated: 05/23/2017
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