For Industry

Electronic Submissions Gateway

ESG Overview

The Food and Drug Administration (FDA) Electronic Submissions Gateway (ESG) is an Agency-wide solution for accepting electronic regulatory submissions. The FDA ESG enables the secure submission of premarket and postmarket regulatory information for review.

The FDA ESG is the central transmission point for sending information electronically to the FDA. Within that context, the FDA ESG is a conduit along which submissions travel to reach the proper FDA Center or Office.

What's New

What is the latest version of the WebTrader client?

WebTrader UI Service Technical Version: 2.5.0-1

 

WebTrader Upgrade

What Can I expect after the upgrade?

WebTrader users may be prompted with a pop-up window stating “A New Version of User Services is Available!” After downloading and installing the newest version of the WebTrader client, this window will no longer appear.
You can also choose to keep the current WebTrader client and continue to send submissions without an interruption in service.

What happens if I don't upgrade or install the new client?

Nothing! You can continue to use WebTrader and send submissions to FDA. However, we do recommend that you download and install the updated WebTrader client within 90 days for the best performance possible.

 

New Ticketing Interface

ESG has introduced a web interface to submit and access tickets for ESG users. This new web interface will allow ESG users to submit tickets, view ticket updates, view the history of all tickets (including closed tickets), and access FAQs based on the ticket Request Type. For more information on the ESG ticket Web Interface, please click here.

Contact Us

For ESG Related Questions
Email: ESGHelpDesk@fda.hhs.gov

 

Page Last Updated: 08/01/2018
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