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Communication Skills for Regulators
October 3-4 2001

Agenda

(NOTE: Times reflect Eastern Standard Time and are approximate)


Day One
Time              Module Content                              Materials

12:00 - 12:30  Test Slate
12:30 - 1:00    Introduction                                   Student Guide and Agenda
1:00 - 1:20      Communication Process                Student Guide
1:20 - 2:15      Effective Communication                Student Guide
2:15 - 2:35      Site Activity                                  Student Guide
2:35 - 2:45      Site Activity Feedback
2:45 - 3:00      Break
3:00 - 4:00      Communicating w/ the Operators    Student Guide
4:00 - 4:10      Site Activity
4:10 - 4:30      Q&A/Off Air Site Activity Instructions

Day Two
Time              Module Content                               Materials

12:00 - 12:30  Test Slate
12:30 - 12:40  Intro/Site Activity Feedback              Student Guide and Agenda
12:40 - 1:30    Risk Communication                       
Student Guide
1:30 - 1:40      Break
1:40 - 2:40      Conflict Management                       Student Guide
2:40 - 2:55      Site Activity                                    Student Guide
2:55 - 3:10      Site Activity Feedback
3:10 - 3:55      Communicating with the Public        Student Guide and the Media
3:55 - 4:30      Final Q&A, Review, Ending and Credits