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New Initiatives for Import Safety by Marian Segal George Richards knew something was amiss when he went back to the M & T Warehouse in San Francisco to check on some mushrooms. Three months before, Richards, an inspector with FDA's San Francisco district, had collected a documentary sample (paperwork, photographs, invoices) from a lot of 343 cases of mushrooms imported from the Peoples Republic of China by Tak Yuen Corporation of San Francisco. (Products sampled must be held and kept from distribution until FDA releases them.) This was in accord with an import alert FDA had issued instructing all districts to automatically detain mushrooms from China because several outbreaks of food poisoning had been associated with them. Richards had noted the numbers on the mushroom cases, marked his initials on three of them, sealed them, and prepared a documentary report for the sample. When he came back to the warehouse on assignment to collect physical samples from the same lot of mushrooms, Richards discovered that the mushrooms he had originally looked at were gone. The only mushrooms in the warehouse had numbers different from the original cases and were not marked with his initials. Further investigation showed that Tak Yuen had sold the mushrooms and substituted for them identical mushrooms it had imported through Seattle. FDA referred the case to the Department of Justice, which successfully prosecuted the corporation and its import manager and president. FDA is cracking down on importers like Tak Yuen that flagrantly violate U.S. import laws. It is part of a new agency initiative to enhance protection of consumers from imports that don't meet U.S. standards. It targets problem importers who, according to FDA Commissioner David Kessler, M.D., "seem to specialize in bringing in goods that violate FDA standards and regulations." Kessler stresses that FDA's strategy to step up enforcement actions against these "willful violators" will not complicate the business of importers whose operations are aboveboard and whose products meet U.S. standards. The focus, he says, is on "professional lawbreakers and rogues who count on the hectic pace of international trade to get away with substandard goods and excessive profits, regardless of the potential consequences to American public health." Foods have always been high on the list of violative imports, accounting for 77 percent of imported goods turned back in 1991. This may not be surprising, considering that foods constitute 75 percent of the volume of imports under FDA's purview. Another 14 percent are medical devices, 7 percent are human and animal drugs, and the rest are biologics and cosmetics. By law, all FDA-regulated imports must meet the same standards as domestic goods. Foods must be pure, wholesome, safe to eat, and produced under sanitary conditions; drugs and devices must be safe and effective; cosmetics must be safe and made from approved ingredients; and all labeling and packaging must be informative and truthful. A Booming Business The volume of FDA-regulated imports has tripled in the last two decades from about a half million shipments in 1971 to one and a half million today. During any given week, the United States may import coffee from Kenya, fresh vegetables from Mexico, shrimp from India, perfume from France, drugs from Denmark, surgical instruments from Germany, cosmetics from Taiwan, and suntan beds from Sweden. In another 10 years, the number of FDA-regulated imports is expected to reach two and a half million. To meet the rising demands on the agency of this burgeoning commerce, FDA has increased its import operations staff over the past several years and expanded surveillance. This boost in strength was accomplished--despite an overall reduction in agency resources--by shifting staff from domestic activities. Surveillance Import surveillance is not a glamorous job. It's usually carried out in gray, sprawling warehouses in the least fashionable part of town, or at remote border crossings. But it's a vital activity high on the agency's public health agenda. Through its district offices and resident posts, FDA is directly or indirectly involved in surveillance at each of the approximately 400 U.S. Customs Service points of entry in the country, including major airports. At the many remote crossings along the Canadian and Mexican borders, FDA relies on the Customs Service for help in identifying suspicious products. On a normal workday, about 200 to 300 FDA inspectors, laboratory analysts, and compliance officers handle imports. State regulatory agencies also cooperate with FDA on import surveillance. State inspectors examine certain products once they're on the U.S. market and share information with other state officials and federal regulators. The Association of Food and Drug Officials, an organization of federal and state officials, is setting up a committee to explore how FDA and its state counterparts can work together to regulate imports more effectively. Inspections Inspecting and sampling imported goods is at the heart of import operations. Inspections have become more complex and time-consuming, not only because the volume of imports is increasing, but also because the nature of the products is changing. Mary Ayling, acting director of FDA's import policy and enforcement branch, began her career with the agency as an inspector in Oregon. "When I first started in 1972," Ayling says, "most of what we looked at was bulk products--big bags of coffee or rice stuffed in the hold of a ship--on its way to a firm for repacking or processing. In those days you might inspect one or two bulk shipments, looking for chemical contamination among the burlap bags or rodent droppings in the hold. It was like the journey of Fieval in 'An American Tail.' They'd bring the whole family and make a little nest." By the mid-1970s, more finished products were appearing, packed in 30-foot containers. "Instead of just seeing big bags of rice, you started seeing rice products--rice paper, rice flour--ready to be sold directly to the consumer," Ayling explained. "It was like a grocery store in a container--40, 50, 100 different products in a container." The new kinds of products made it necessary to conduct a different kind of inspection, looking for different signs of problems. "For instance," Ayling says, "there's a big influx now of canned foods and products in hermetically sealed pouches. There are incredible health hazards involved with improperly processed canned foods. Low-acid canned foods, such as asparagus, green beans, peppers, and mushrooms, are potential sources of botulism food poisoning." With these kinds of products, the inspectors check to see if the manufacturer and the manufacturing process are registered with FDA, as required; make sure the labels are printed in English and conform with other FDA requirements about weight declaration, contents, and so forth; and spot-check for swollen, leaking or rusty cans, wet cases, or swarms of insects around cases, which may indicate damaged cans. Seafood is inspected for signs of parasites and for evidence of thawing and decomposition. When examining medical and radiation-emitting devices, inspectors check to see that the importer is registered and the device is listed with FDA and pre-market notification has been submitted. They look for labeling declarations or certifications, and examine the packing to make sure sterility seals are intact. "There's a big increase in imported devices," Ayling says. "In connection with AIDS, the foreign device industry in condoms and surgical gloves has exploded." She says that devices are getting more "interesting" as well, mentioning a recent shipment of boxer shorts. "Of course we don't normally regulate boxer shorts," she says, " but the Customs inspector, noticing that the shorts had little pockets, each with a condom in it, correctly decided that this was an item for FDA." Drug Shipments Drug shipments present a special challenge to agency inspectors. Drugs entering the United States must comply with FDA laws and regulations. They must be listed with FDA, properly labeled, and not make any false or misleading claims. Inspectors check labels and look for tamper-resistant packaging and signs of possible contamination, such as cracked vials and broken bottles. As with other imports, potential problem drugs are targeted in advance for sampling and detention. FDA lets its field offices use their discretion in allowing entry of small "personal use" quantities (generally not more than a three-month supply) of foreign drugs not approved in the United States. For an unapproved drug to be entered into the United States for personal use, it must meet certain criteria, including the following: -It must pose no unreasonable safety risk. (Products from unknown sources are considered to pose a safety risk.) -Satisfactory approved treatment for the condition must not be available in this country. -It must not be promoted for sale in this country. Although it is impossible to physically inspect each item coming into the country, FDA does review records for all shipments of goods it regulates. From this review, the inspector may decide to release the product for distribution or mark it for further scrutiny. Ten percent of the entry records reviewed are marked for a closer look either by physical examination or sampling and laboratory analysis. Surveillance 'Blitzes' One way to quickly gather information on a suspected problem is to conduct what inspectors call a "blitz," a short-term intense surveillance of a product at all or selected ports of entry. FDA is making use of this strategy in its heightened focus on imports. Recently, the agency concentrated on food-use ceramic ware, looking for excessive lead levels. From Jan. 31 to Feb. 21, 1992, FDA inspectors in every port in the country examined ceramic foodware products ranging from fine bone china to Mexican pottery. Assisted in many instances by state authorities, FDA inspectors examined 5,270 lots of ceramic ware. The results were encouraging. They found only 59 violative lots, 31 of which did not meet new, lowered levels for permissible lead content that had been in effect only a couple of months. Handling Problems Under routine surveillance, if inspectors find or suspect a problem, they can hold the shipment and collect a sample for analysis. About 3 percent of all entries are sampled this way. In 1991, FDA detained 27,298 shipments--62 percent more than in 1985. In the first quarter of fiscal year 1992, FDA detained more than 13,000 violative shipments. Many were dietary weight-loss products promoted through the mail, such as diet pills from Mexico and starch blockers. When a product appears to be adulterated or misbranded under the federal Food, Drug, and Cosmetic Act, the importer is given an opportunity to bring it into compliance through reconditioning or relabeling. For example, to recondition insect-infested rice, the importer could fumigate and process it, using FDA-approved methods, to eliminate the insects. Relabeling might be sufficient for a food that contains sulfite preservatives not identified on the label. (Sulfites must be listed on the label because some people are sensitive to them and could have life-threatening reactions.) Certain imports that violate FDA regulations cannot be reconditioned and must be exported or destroyed by the importer. This includes products that appear to have been manufactured, processed or packed under insanitary conditions, devices that have not been produced in accord with good manufacturing practices, and products that are prohibited in the country of manufacture, such as perfumes containing chlorofluorocarbons (CFCs). (A group of chemicals used widely in a variety of products, CFCs have the potential to destroy the earth's protective atmospheric ozone layer.) International Cooperation To further expedite surveillance, FDA has entered into agreements with foreign governments. Through memorandums of understanding (MOUs), governments agree to make sure their products are manufactured under sanitary conditions, meet U.S. standards for quality, and are tested and sampled correctly before leaving the country. For example, to help ensure that shellfish are grown, processed, packaged, and shipped properly, FDA has nine MOUs with countries that export shellfish to the United States. "If a foreign firm is listed in a new drug application as a supplier of an ingredient for the drug, FDA inspects the plant to make sure it meets the agency's good manufacturing practices. If the firm refuses to be inspected, FDA will not permit it to be a supplier," says Paul Motise, consumer safety officer in FDA's policy and guidance branch. "Also, firms that plan to bring finished drug products into this country are inspected for GMPs," he says. Sometimes FDA inspects foreign plants at the invitation of the host country. An invitation may come because the manufacturer wants to sell its product in the United States. Other times, an invitation may come after products have been detained, because the manufacturer wants advice on meeting FDA standards. Products from 10 foreign drug manufacturers and 36 foreign medical device manufacturers are currently automatically detained as a result of findings from foreign inspections. Computer Support To meet the increasing demands on FDA for surveillance and streamlined operations, the agency is working to automate its import operations. It is developing a sophisticated computerized import support and information system with the acronym ISIS, which will provide product and arrival data more quickly. "This will enable the agency to better track import trends and allocate its resources where they are most needed," says Ayling. "It will also help to quickly identify and alert the districts to possible problems and to build national historical data files that can be worked into profiles on specific products, shippers and importers." Agency officials hope the system will also help them discover and clamp down on importers engaging in the unscrupulous practice of "port shopping," in which a shipper or importer tries to sneak adulterated and misbranded food or other products through the import screening process. "When they get caught in one port, they brazenly take the same shipment to another U.S. port and try again and again," says Kessler, "and we're determined to put a stop to it." FDA's closest partner in import surveillance is the U.S. Customs Service, which provides the agency with substantial information about suspected violators. Indeed, much of the data for FDA's ISIS will come through Customs' automated system. The two agencies have agreed to link their systems so that data on FDA-related products entered into Customs' system will automatically be transferred to ISIS. A pilot project will begin this year in FDA's Seattle district. Industry Education The importer has primary responsibility for making sure foreign goods comply with U.S. regulations. FDA is stepping up its industry education programs, while field staff continue to meet with brokers and importers to educate them about their legal responsibilities and the need for vigilance in complying with the law. Coupled with state participation, these educational efforts should lead to improved product quality and less likelihood that importers will face enforcement action. "The whole thrust of the initiative," says Ayling, "is to bring home to the importers that it is their responsibility to see to it that the goods they bring to this country measure up to U.S. standards. We can't use our resources for their quality control process." n Marian Segal is a member of FDA's public affairs staff. Import Alerts and Penalties To help its inspectors cover the vast number of imports, FDA issues alerts to its district offices. These alerts contain the names and descriptions of products, shippers or importers that have repeatedly violated FDA laws or regulations. FDA currently has 350 alerts on products and importers. The import alert signals FDA inspectors to pay special attention to a particular product when it arrives in port and, in certain cases, to automatically detain it. Some products FDA inspectors currently detain automatically are: -ceramic ware from at least 11 countries, because of possible lead contamination swordfish from all countries, because of high mercury levels canned mushrooms from the People's Republic of China, because they have caused several outbreaks of staphylococcal food poisoning. Once a product is placed on automatic detention, it will not be allowed into the country until the shipper or importer proves that the product consistently meets all FDA standards. As of October 1991, 174 different products and 904 shippers were on automatic detention. Product detention is not the only penalty imposed for violating FDA regulations. Offenders may also have to face civil and criminal charges. FDA recently sent warning letters to several importers with significant records of violative practices. The letters say that failure to stop this conduct might result in "regulatory action without further notice, such as seizure, injunction, automatic detention of future shipments, or possible prosecution." Importers who receive such letters have 15 working days to notify FDA in writing of the specific steps they're taking to correct the violation and what they're doing to make sure it won't happen again. n --M.S.<