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U.S. Department of Health and Human Services

Training and Continuing Education

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ORA U Course Catalog 2013 - MANAGEMENT

 

 

Course ID:            MG104
Course Title:         Union Contract Overview for First Time Supervisors
 
Course Description: Course is designed to orient first time (new) supervisors on the current National Treasury Employees Union (NTEU) Collective Bargaining Agreement (CBA), effective October 1, 1999. The course will provide a general overview of select provisions of the Federal Labor-Management Relations statute, explain the importance and impact of the Collective Bargaining Agreement in the workplace, discuss management, union and employee rights as outlined in the various articles of the CBA as they relate to official time, leave, alternate work schedules, flexible workplace and other important CBA articles.
 
This interactive course will consist of lectures and interactive exercises.
 
Course Objectives:
Upon completion of this course, the participant will be able to:
  1. Recognize the importance of the NTEU and AFGE Collective Bargaining Agreements.
  2. Apply FDA management’s interpretation of the articles of the NTEU and AFGE Collective Bargaining Agreements.
  3. Discuss management, union and employee rights in a unionized environment.
  4. Recognize the issues and challenges associated with managing employees in a unionized environment.
 
Target Audience: First time (new) supervisors in the Pacific, Southwest, Central, Northeast and Southeast Regions and ORA Headquarters.
 
Prerequisites: Must be a new supervisor. New supervisors are supervisors with 2 years or less experience in the position.
 
Course Duration: 2 days
2.5 days = Central Region/MIN-DO
 
Only additional half day to discuss AFGE contract
CEU: Pending
 
Course ID:            MG105
Course Title:         Travel Overview for Supervisors (Online Learning Event)
 
Course Description: Course is designed to describe relevant changes in official travel regulations that supervisors need to know when managing employees.
 
Course Objectives:
Upon completion of this course, the participant will be able to:
  1. Explain current administrative topics related to official travel.
  2. Differentiate between the supervisor’s and the employee’s responsibilities for employee travel.
  3. Recognize common pitfalls of travel related issues.
 
Target Audience: New supervisors
 
Prerequisites:   Must be a new supervisor. New supervisors are supervisors with two (2) years or less experience in the position.
 
Course Duration: 2.5
CEU: Pending
 
Course ID:            MG106
Course Title:         Personnel Practices for New Supervisors
 
Course Description: Course is designed to provide new ORA supervisors with practical training on procedures, techniques, tools and resources needed to effectively do their job. The course will provide training on the rules and regulations that affect the supervisor and the employees they supervise. It will be a comprehensive overview of personnel and administrative practices and procedures that they must know in order to perform their duties as a supervisor. The course will provide discussions of resource management, program management, recruitment/interviewing, time and leave, employee reward & recognition, Individual Development Plans (IDPs), performance management, global employee and labor relations, performance and conduct based actions, worker’s compensation, and reasonable accommodations. The importance of personal development for a supervisor and examples of how to overcome the challenges a new supervisor faces day to day will be discussed during this course also. This interactive course will consist of lectures and interactive exercises.
 
Course Objectives:
Upon completion of this course, the participant will be able to:
  1. Identify the procedures, tools and resources needed to recruit, manage and evaluate personnel.
  2. Use performance management techniques and tools to develop and implement an effective performance program for their employees.
  3. Recognize the issues and challenges associated with managing employees and employ the appropriate techniques and tools to address the issues and challenges as they occur.
  4. Develop personal development strategies for career enhancement.
 
Target Audience:   New supervisors with two (2) years or less experience in the position. New supervisors that did not attend the 2008 or 2009 MG308 Personnel Practices for ORA Supervisors & Managers.
 
Prerequisites:
  1. Be a new ORA field or headquarters supervisor with two (2) years or less experience in the position.
  2. New supervisors that attended the 2008 or 2009 MG308 Personnel Practices for ORA Supervisors & Managers, need not attend this course.
  3. Must complete the Pre-Course Assignment.
 
Course Duration: 5 Days
CEU: 3.9
 
Course ID:            MG107
Course Title:          ORA Leadership Strategies for Mid-Level Managers
 
Course Description: This course is designed to enhance an ORA Mid-Level Managers’ competencies of accountability, leadership, organizational awareness, FDA-related computer programs, financial management, oral and written communication, conflict management, integrity/honesty and interpersonal skills.
 
The course is also intended to refresh an ORA mid level manager in the fundamental knowledge, skills , and abilities that are required to lead and manage an ORA organizational unit.
 
This interactive course will consist of lectures and interactive exercises.
 
Course Objectives: Upon completion of this course, participants will be able to:
  1. Apply critical ORA managerial competencies, knowledge, skills and abilities to lead and manage their respective organizational units.
 
Target Audience: This course is for ORA Deputy District Directors, District Branch Directors (DIB, DIOB, DLB, DCB), District Deputy Branch Directors, District Laboratory/Science Branch Directors, Regional Laboratory Branch Directors, Regional Deputy Laboratory Branch Directors, Directors of State Cooperative Programs, Specialty Laboratory Branch Directors (WEAC, FCC), Specialty Laboratory Branch Deputy Directors, HQ Deputy Division Directors, HQ Branch Directors, OCI Assistants to the Special Agent in Charge, and Special Assistants to Regional Food and Drug Directors.                                     
 
Prerequisites: Prior to attending, nominees must:
 
  1. Be an ORA field or headquarters Mid Level manager.
 
Course Completion Requirements:
To successfully complete this course and receive a course certificate with Continuing Education Units* (CEUs), each participant will be required to:
 
  1. Be on time and attend the entire course.
  2. Participate in class discussions, exercises, workshops and presentations
  3. Pass the course assessment(s)
 
Course Duration: 10 Days
CEU: Pending
 
Course ID:            MG111
Course Title:         Practical Applications for ORA Regulatory Field Managers
 
Course Description: Course is designed to provide ORA Domestic, Import and Laboratory first-line regulatory field managers (supervisors) with practical training on the skills, attributes, strategies for success and references needed to manage quality on a day to day basis, to refresh course participants on the JIVR and Selecting the Appropriate Regulatory Action (SARA) concepts and the application of risk management to their day to day assignments, hone critical thinking skills and discuss the elements that can jeopardize a case for regulatory action. The course will also provide discussions of verbal and written communication, employee assessment, QMS and safety planning issues that are specific to the field activities. The course will consist of lectures, group exercises and case studies.
 
Course Objectives:
Upon completion of this course, the participant will be able to:
  1. Evaluate regulatory work product.
  2. Identify the procedures, tools and resources needed to perform practical management in a regulatory environment.
  3. Apply risk management principles to their supervisory role on a day to day basis.
  4. Demonstrate effective communication skills while interacting as a manager to achieve a successful regulatory work product.
 
Target Audience: Domestic, Import and Laboratory first line regulatory field managers (supervisors).
 
Prerequisites:
  1. First line regulatory field managers (supervisors) that have completed the one (1) year probation period.
  2. First line regulatory field managers (supervisors) that have attended a Personnel Practices for Supervisors (MG106) or Personnel Practices for ORA Supervisors and Managers (MG308)training course.
 
Course Duration: 4.5 Days
CEU: 3.3
 
Course ID:            MG113
Course Title:         Managing a New Hire (AM and PM Session Online)
 
Course Description: The goal of this training is to describe the use, purpose and expectations of the ORA New Hire training curriculum “BINGO CARD” and to discuss ways to effectively assess new hire job performance and how to determine adequacy of evidence development and work products.
 
Course Objectives:
Upon completion of this course, the participant will be able to:
  1. Use the BINGO card to monitor a new hire’s training progress.
  2. Prepare employees for the ORA New Hire training curriculum.
  3. Identify work products that can be used to assess a new hire’s work performance.
 
Target Audience: New supervisors that manage new hires.
 
Prerequisites: Prior to attending, nominees must:
  1. Be a new supervisor. New supervisors are supervisors with two (2) years or less experience in the position.
  2. Obtain approval from your manager to register and take this course. You do not need DHRD approval to register.
 
Course Duration: 2.5 Hours
CEU: Pending
 
Course ID:            MG121
Course Title:         Level I Investigator Performance Auditor (Virtual)
 
Course Description:  This course is designed to train first line ORA Supervisory Investigators to conduct Level I Investigator Performance Audits. This course will provide participants with the knowledge and tools needed to audit the performance of Level I Investigator Certification candidates while reviewing their operational performance. Participants will obtain an overview of the Level 1 Investigator Certification Program and be introduced to the role and responsibilities of a Performance Auditor. This course is required for supervisors to be authorized to conduct Level I Investigator Performance Audits
 
Course Objectives:
Upon completion of this course, participants will be expected to be able to:
  1. Describe when and how Level I Investigator Certification audits are conducted.
  2. Describe the audit process and documents and how they are used.
  3. Describe the auditor's role and responsibilities regarding the audit.
  4. Describe how to make an assessment of a Level I Investigator Certification candidate.
 
Target Audience: The primary audience is new ORA Supervisory Investigators who have not previously completed the course and directly supervise field investigators performing inspectional/investigational work. New ORA Supervisory Investigators are supervisors with two (2) years or less experience in the position. The secondary audience is ORA Supervisory Investigators who previously completed the course and need retrained to conduct the Level I Investigator performance audit. This course is required for supervisors to be authorized to conduct Level I Investigator Performance audits.
 
Prerequisites: Prior to attending, nominees must:
  1. Be an ORA Supervisory Investigator who directly supervises field investigators performing inspectional/investigational work.
  2. Obtain approval from your manager to register and take this course. You do not need DHRD approval to register.
  3. Once manager approval is obtained, complete the Basics of Auditing for Regulators Course and pass the online exam. The course can be found at the following link: Review and become familiar with the Level I Investigator Certification Audit Procedures & Guidance Documents. The documents can be found at this link:
 
Course Duration: 6 Hours
CEU: 0.6
 
Course ID:            MG122
Course Title:         Level I Analyst Performance Auditor
 
Course Description: This interactive web-based event is designed to authorize first line ORA supervisory analysts to conduct Level I Analyst Certification audits. Participants will be given an overview of the Level I Analyst Certification program and the roles and responsibilities of an ORA Level 1 Performance Auditor and be introduced to the policies, procedures, and forms used during the audit.
 
Course Objectives:
Upon completion of this course, the participant will be authorized to conduct Level I Analyst Certification Audits of FDA/ORA Analysts.
  1. Describe when & how Level I Analyst Certification audits are conducted.
  2. Describe the audit process & documents & how they are used.
  3. Describe the auditor's role and responsibilities regarding the audit.
  4. Describe how to make an assessment on a Level I Analyst Certification Candidate.
 
Target Audience: Supervisory ORA Analysts who have not previously completed the course. Secondary audience is Supervisory ORA Analysts who previously completed the course and need retrained to conduct the performance audit. This course is a requirement to be authorized to conduct Level I Analyst Performance audits.
 
Prerequisites:
  1. Be an ORA Supervisory Analyst.
  2. Obtain approval from your manager to register and take this course. You do not need DHRD approval to register.
  3. With managerial approval, complete the Basics of Auditing for Regulators Course and pass the online exam. Although the target audience for this course is auditors of regulators/inspectors, the course’s main emphasis is on the basic concepts of performance auditing and is also applicable to auditors of analysts. The course is found at: http://www.fda.gov/Training/ForStateLocalTribalRegulators/ucm120937.htm
  4. Review and become familiar with the documents found at the Level I Analyst Certification Audit Procedures & Guidance Documentsweb link:
 
Course Duration: 2 Hours
CEU: 0.2
 
Course ID:            MG304
Course Title:         Union Contract Overview for Supervisors and Managers
(NEW – Under Development FY13)
 
Course Description:
 
Course Objective:
 
Target Audience:
 
Prerequisites: Prior to attending, nominees must:
 
Course Duration: Pending
CEU: Pending
 
Course ID:            MG308
Course Title:         Personnel Practices for ORA Supervisors and Managers
 
Course Description: This course will be a refresher course for experienced managers and supervisors. It is designed to provide all ORA managers and supervisors with practical training on procedures, techniques, tools and resources needed to effectively do their job. The course will provide training on the rules and regulations that affect the manager or supervisor and the employees they supervise. It will be a comprehensive overview of personnel and administrative practices and procedures that they must know in order to perform their duties as a manager or supervisor. The course will provide discussions of position management & classification, recruitment/interviewing/staffing, time and leave, employee reward & recognition, Individual Development Plans (IDPs), performance management, global and FDA perspectives on Employee and Labor relations, performance and conduct based actions, workman’s compensation, and reasonable accommodations.
 
This interactive course will consist of lectures, exercises, written examples and case studies.
 
Course Objectives:
Upon completion of this course, the participant will be able to:
  1. Identify the procedures, tools and resources needed to recruit, manage and evaluate personnel.
  2. Use performance management techniques and tools to develop and implement an effective performance program for their employees.
  3. Recognize the issues and challenges associated with managing employees in a unionized environment and employ the appropriate techniques and tools to address these issues and challenges as they occur.
 
Target Audience:   This course is required for all ORA headquarter and field first line supervisors/ managers (new and experienced). All ORA Directors are strongly encouraged to attend.
 
Perquisites: Prior to attending, nominees must:
  1. Be an ORA Headquarters or field first line supervisor, manager or Director.
  2. Complete the Pre-Course Assignment. Please complete the Performance Feedback Worksheet and bring a hardcopy of the Worksheet with you to the course. Completion and submission of the pre-course assignment to the DHRD Training Officer at the end of the course will be an element to document successful completion of the course and to obtain CEUs for the course.
 
Course Duration: 4.5 Days
CEU: 3.5