Training and Continuing Education

CDRH Learn Technical Requirements


  • Microsoft Windows Server 2008 (requires the Desktop Experience), Windows 8, Windows 7, Windows Vista
  • Microsoft Internet Explorer 8 or later, Mozilla Firefox, or Google Chrome*
  • Windows Media Player 9.0 or later
  • Microsoft Silverlight 5 for Smooth Streaming playback in all other browsers
  • Broadband Internet connection


  • Mac OS X 10.5.7 or later
  • Apple Safari, Mozilla Firefox, or Google Chrome*
  • Microsoft Silverlight 5.0 or later (viewers are prompted to install this when attempting to view a presentation)
  • Broadband Internet connection

Support for Mobile Streaming coming in late 2015.

Java 1.4 or later must be installed to view captioning for live webcasts. Java is not needed for on-demand captioning.

Use this link to Test your system for compatibility:

*Google has disabled the SilverLight plug-in in the Chrome Browser. Google will end Support for SilverLight and Java in Chrome version 45. Follow these instructions to re-enable SilverLight in the Chrome Browser:

Enabling NPAPI in Chrome Version 42 and later

As of Chrome Version 42, an additional configuration step is required to continue using NPAPI plugins.

  1. In your URL bar, enter: chrome://flags/#enable-npapi
  2. Click the Enable link for the Enable NPAPI configuration option.
  3. Click the Relaunch button that now appears at the bottom of the configuration page.

Page Last Updated: 06/08/2015
Note: If you need help accessing information in different file formats, see Instructions for Downloading Viewers and Players.