You will notice some delay the first time you run EDKB because the entire EDKB application must download the first time you access it. Because future uses of the software will only download any parts of the application that have been changed, the application should start much quicker. You may also be prompted to update your version of Java before EDKB will run.
*Note: Use this link to install or re-install Java.
Ding D., Xu L., Fang H., Hong H., Perkins R., Harris S., Bearden E.D., Shi L., Tong W. The EDKB: an established knowledge base for endocrine disrupting chemicals. BMC Bioinformatics 2010, 11 Suppl 6:S5. See Article here
Possible Error Messages
- "Connection failed: the network adapter could not establish the connection..."
This might be due to your organization's firewall. Many firewalls are set up to only allow traffic to destination port 80 on remote hosts (Web traffic). However, the EDKB server needs to be contacted on port 1610. Thus, you need to contact your system administrator about this particular port number (port 1610) that may need to be opened as an allowed destination port for outgoing connections on your organization's firewall.
The following statement has been prepared for your convenience to communicate with your system administrator:
"The EDKB server edkb.fda.gov is listening on port 1610 for connections from the EDKB client software. An organization whose hosts are to run the EDKB client software needs to allow outgoing connections from any port (source port is randomly chosen on the client as is usual with Internet communications), to the fixed destination port of 1610 on edkb.fda.gov."
- "Couldn't load jnlp file to..."
Follow the steps below to fix the problem:
- Open the "Tools" menu of your Internet browser and select "Internet Options.
- "Select the "General" tab and click the "Settings" button in the "Temporary Internet Files" section.
- Select the "Every visit to the page" radio button.
- Click "OK."
Note: If you still receive the error message after following the steps above, repeat Steps 1 and 2, click the "Delete Files" button instead of the "Settings" button in Step 2 and click OK.
Please address any questions and suggestions to Dr. Weida Tong at 870-543-7142 or firstname.lastname@example.org.