For Immediate Release
January 5, 2016
ConsumersMarket District Customer Care
All lots of New Year's Pretzels prepared and sold individually from the Bakery department inside the Carmel Market District located at 11505 N Illinois Street in Carmel, Indiana since December 26 have been voluntarily recalled by Giant Eagle, Inc. due to an undeclared walnut allergen. People who have an allergy or severe sensitivity to walnuts run the risk of a serious or life-threatening allergic reaction if they consume these products. The product is safe for consumption by those who do not have walnut allergies.
Approximately 23,000 potentially affected New Year's Pretzels were purchased in various transactions in Giant Eagle and Market District supermarkets in Pennsylvania and Ohio, with the Carmel Market District also selling the product. Giant Eagle, Inc. became aware of the issue when a Pennsylvania customer who purchased the product reported a related walnut allergy issue. The product label for the New Year's Pretzels, which contain walnuts, omitted walnuts as an allergen.
Customers with a walnut allergy who have purchased the affected product should dispose of it or return it to the Carmel Market District for a refund. Customers with questions may call Market District Customer Care at 1-866-620-0216 Monday through Friday 9 a.m. to 9 p.m. EST.
In addition to this public communication regarding this recall, Giant Eagle, Inc. initiated its consumer recall telephone notification process. The consumer recall process uses purchase data and consumer telephone numbers housed in the Market District Advantage Card database to alert those households that purchased the affected product and have updated telephone contact information in the database.