Recall -- Firm Press Release
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H-E-B Issues A Voluntary Recall On Hill Country Fare One Gallon Spring Water Due To The Possible Presence Of Undeclared Allergen
Voluntary recall specific only to stores in the Houston, Central Texas and the Gulf Coast areas
Leslie Sweet, H-E-B
FOR IMMEDIATE RELEASE – September 2, 2015 – Austin, TX – H-E-B has issued a voluntary recall specifically for the Hill Country Fare One Gallon Spring Water with the Best By date of December 19, 2015, due to the possible presence of a milk allergen. People who have an allergy or severe sensitivity to milk run the risk of a serious or life-threatening allergic reaction if they consume this product. There have been no consumer complaints or reports of illness.
H-E-B discovered the issue on September 1, 2015, during quality assurance product reviews. This recall is specific to one gallon containers of Hill Country Fare Spring Water with a Best By Date of December 19, 2015. No other H-E-B or Hill Country Fare products are impacted by this voluntary recall.
This voluntary recall is specific to stores located in Houston, Central Texas and the Gulf Coast. All impacted items have been removed. H-E-B is asking customers that may have purchased the impacted product to return it to their H-E-B store for a full refund.
The affected product is:
- Hill Country Fare Spring Water One Gallon containers with Best By dates of December 19, 2015
"H-E-B takes every precaution necessary to ensure the integrity and quality of the products sold in our stores," said Winell Herron, Group Vice President of Public Affairs and Diversity. "This voluntary recall has been issued in an abundance of caution to maintain the highest standards of food safety for our customers."
Customers who purchased the affected product can return the product to H-E-B for a full refund. Customers with concerns or questions may contact H-E-B Customer Relations at 210-938-8357 or 1-800-432-3113 between the hours of 8AM and 5PM CST Monday through Friday.
Recalled Product Photos Are Also Available on FDA’s Flickr Photostream.