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Recall -- Firm Press Release

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H-E-B Issues a Voluntary Precautionary Recall For Certain Single Serving Soups Due to Potential Undeclared Peanut Allergens


FOR IMMEDIATE RELEASE —January 6, 2015—San Antonio, TX— H-E-B has issued a voluntary and precautionary recall for H-E-B Single Serving Tortilla Soup and H-E-B Single Serving Poblano Corn Chowder due to undeclared peanut allergens in seasoning provided by Southern Style Spices. There have been no reported illnesses related to this precautionary recall.

H-E-B was notified of this issue on January 5, 2015 by the vendor Southern Style Spices that one of the spice blend ingredient components used in the products had tested positive for peanut residue. This spice blend is added only to the H-E-B Tortilla Soup and the H-E-B Poblano Corn Chowder.

People who have an allergy or severe sensitivity to peanuts run the risk of serious or life-threatening allergic reaction if they consume these products. There have been no consumer complaints or reports of allergic reactions at this time. H-E-B is asking customers at risk for peanut allergies that may have purchased one of these products to return it to their H-E-B store for a full refund.

The affected products include:

  • H-E-B Single Serving Tortilla Soup – prepackaged in 8oz. and 16oz. sizes, purchased on or before 1/6/2015
  • H-E-B Single Serving Poblano Corn Chowder – prepackaged in 8oz. and 16oz. sizes, purchased on or before 1/6/2015
  • All H-E-B Tortilla Soup and H-E-B Poblano Corn Chowder soup purchased from the hot soup kettle at the Deli/Prepared Foods Counter – purchased on or before 1/6/2015

The voluntary recall has been issued by H-E-B, in an abundance of caution, to ensure the safety of its customers. “H-E-B is committed to the highest standards of food safety for our customers,” said Winell Herron, Group Vice President of Public Affairs and Diversity. “We take every precaution necessary to ensure the integrity and quality of the products sold in our stores.”

Any product purchased on or before the dates listed above should be returned to any H-E-B store for a full refund. Customers with concerns or questions may contact H-E-B Customer Relations at 210-938-8357 or 1-800-432-3113 between the hours of 8AM and 5PM Monday through Friday.


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Page Last Updated: 01/15/2015
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