Recall -- Firm Press Release
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H-E-B Issues a Precautionary Recall For Asian Ready-to-Eat Meals due to Possible Health Risk
H-E-B Customer Relations at 210-938-8357 or 1-800-432-3113
Dya Campos, 210-938-8075
FOR IMMEDIATE RELEASE - May 2, 2012 - H-E-B has issued a voluntary and precautionary recall for certain Asian Ready-to-Eat meals due to the possibility of undercooked chicken in those meals. There have been no confirmed illnesses reported related to this precautionary recall. However, undercooked chicken has the potential to be contaminated with Salmonella, an organism which can cause serious and sometimes fatal infections in young children, frail or elderly people, and others with weakened immune systems. Healthy persons infected with Salmonella often experience fever, diarrhea (which may be bloody), nausea, vomiting and abdominal pain. In rare circumstances, infection with Salmonella can result in the organism getting into the bloodstream and producing more severe illnesses such as arterial infections (i.e., infected aneurysms), endocarditis and arthritis.
The recall involves 19 Ready-to-Eat entrées and meals sold in 40 stores in Texas including one store in Houston. The product was available at the Grab ‘N Go section in H-E-B Delis. The product(s) come in a 4 ounce, 8 ounce, 12 ounce, 24 ounce black plastic containers with a clear lid, single serve sizes and to-go containers and include the following products:
|PRODUCT NAME(S)||UPC CODE|
|GENERAL JOES CHICKEN ENTREE||0026966900000|
|LEMON CHICKEN ENTREE||0026967000000|
|LEMON GRASS CHICKEN ENTREE||0026967100000|
|SESAME CHICKEN ENTREE||0026960600000|
|SWEET SOUR CHICKEN ENTREE||0026967200000|
|HE BOWL GENERAL JOES CHICKEN||0026967400000|
|HE BOWL LEMON CHICKEN||0026967500000|
|HE BOWL LEMON GRASS CHICKEN||0026967600000|
|HE BOWL SESAME CHICKEN||0026967700000|
|HE BOWL SWEET SOUR CHICKEN||0026967800000|
|GENERAL JOE'S CHICKEN - HEX||0026520900000|
|SESAME CHICKEN-RETAIL PACK||0026521900000|
|LEMON CHICKEN- RETAIL PACK||0026521700000|
|LEMON GRASS CHICKEN-RETAIL PAC||0026521800000|
|GENERAL JOES CHICKEN - FS COLD||0026703700000|
|SWEET AND SOUR CHICKEN||0026705000000|
|LEMON GRASS CHICKEN||0026705200000|
The UPC code is located on the white sticker that is placed over the seam of the product container.
The voluntary recall has been issued by H-E-B, in an abundance of caution, to ensure the safety of its customers. “H-E-B is committed to the highest standards of food safety for our customers,” said Winell Herron, Group Vice President of Public Affairs and Diversity. “We take every precaution necessary to ensure the integrity and quality of the products sold in our stores.”
The issue was discovered due to a consumer complaint about the possibility of undercooked chicken in one of the dishes mentioned above. Any product sold prior to 5/3/12 is affected and should be returned to any H-E-B store for a full refund. Customers with concerns or questions can contact H-E-B Customer Relations at 210-938-8357 or 1-800-432-3113 between the hours of 8AM and 5PM Monday through Friday.
Photo: Product Labels
Recalled Product Photos Are Also Available on FDA's Flickr Photostream.