Recall -- Firm Press Release
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Response Products Voluntarily Recalls Advanced Cetyl M Joint Action Formula for Dogs Because of Possible Salmonella Health Risk
FOR IMMEDIATE RELEASE - April 12, 2010 - Response Products, Broken Bow, NE is voluntarily recalling Cetyl M for Dogs, lot numbers 1210903 and 0128010, due to a possible Salmonella contamination from the hydrolyzed vegetable protein component provided by Basic Foods of Las Vegas, NV. Tests conducted by Basic Foods to detect Salmonella produced negative results; however, Response Products has determined to recall the above-referenced lots.
People who handle dry pet food and/or treats can become infected with Salmonella, especially if they have not thoroughly washed their hands after having contact with the chews or any surfaces exposed to these products. Healthy people infected with Salmonella should monitor themselves for some or all of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever. Rarely, Salmonella can result in more serious ailments, including arterial infections, endocarditis, arthritis, muscle pain, eye irritation, and urinary tract symptoms. Consumers exhibiting these signs after having contact with this product should contact their healthcare providers.
Pets with Salmonella infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting. Some pets will have only decreased appetite, fever and abdominal pain. Infected but otherwise healthy pets can be carriers and infect other animals or humans. If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.
Cetyl M for Dogs was distributed nation-wide through direct sales, retail stores, veterinarians and online retailers.
The above-referenced lots of Cetyl M for Dogs were distributed in either a 120-count bottle (shipped between January 8, 2010 and April 2, 2010) or a 360-count bottle (shipped between February 11, 2010 and April 2, 2010). The affected lot numbers are as follows: #1210903 and 0128010. The lot number can be found directly above the bar code on the label. These lots were sent out in the time periods as set out above. This product is in tablet-form, is approximately the size of a dime and is light brown in coloring.
To date, Response Products has received no reports of illness associated with the use of this product. Response Products recently learned that the FDA and Basic Foods of Las Vegas, NV, the producer of one of the components of the affected product’s vegetable beef flavoring, hydrolyzed vegetable protein, had detected Salmonella in Basic Food’s facility and had issued a recall on said component. The manufacturer of the vegetable beef flavoring used in Cetyl M for Dogs, tested the hydrolyzed vegetable beef protein for Salmonella and the results were negative. However, due to the concern regarding Salmonella in Basic Foods’ facility, it decided to recall two lots (only one lot affected our product) of said vegetable beef flavoring. The finished product manufacturer of Cetyl M for Dogs had tests performed on both the raw materials used to make our product and also the finished product, and all tested negative for Salmonella, however, it has issued a voluntary recall on two lots (see lot numbers listed above) of Cetyl M for Dogs.
Response Products requires that testing for Salmonella and other harmful pathogens is completed during the manufacturing process. Even though the testing performed at each level of the process showed negative results for Salmonella, in an effort to produce the highest quality product for our customers, Response Products ceased distributing the dog product in the above-referenced lots and is issuing a voluntary recall on its Cetyl M for Dogs in the affected lot numbers. In addition to the testing listed above, Response Products sent samples from said lots, as well as from lot produced after those lots, to an independent laboratory, and all samples received a negative result for Salmonella.
Response Products continues to investigate the cause of the problem and continues to be committed to producing a high-quality, effective product for dogs.
Consumers who have purchased the listed lots of Cetyl M for Dogs are urged to contact Response Products or the place of purchase for further direction. Consumers may contact Response Products at 1-877-266-9757, Monday through Friday, from 8:00 am to 5:00 pm CST.