Recall -- Firm Notice
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Recall of ROLAIDS® Extra Strength Softchews
Consumer Care Center
November 15, 2010 - In consultation with the U.S. Food and Drug Administration (FDA), McNeil Consumer Healthcare, Division of McNEIL-PPC, Inc. has initiated a voluntary recall of one product lot of ROLAIDS® Extra Strength Softchews, Cherry Flavor, 36 count package distributed in the United States.
This is a wholesale and retail level recall. No action is required by consumers or healthcare providers and consumers can continue to use the product. The recall was initiated as a precaution following consumer complaints of an uncharacteristic consistency or texture, traced to crystallized sugar in the product.
The affected product was manufactured by a third party for McNeil Consumer Healthcare, and the LOT number is 0053AG2, which can be found on the back of the ROLAIDS® Extra Strength Softchews, Cherry Flavor, 36 count package.
Consumers with questions should call our Consumer Care Center at 1-888-222-6036 (available Monday-Friday from 8 a.m. – 8 p.m. ET and Saturday – Sunday, 9 a.m. – 5 p.m. Eastern Time.)
Recalled Product Photos Are Also Available on FDA's Flickr Photostream.