• Decrease font size
  • Return font size to normal
  • Increase font size
U.S. Department of Health and Human Services

Safety

  • Print
  • Share
  • E-mail

Recall -- Firm Press Release

FDA posts press releases and other notices of recalls and market withdrawals from the firms involved as a service to consumers, the media, and other interested parties. FDA does not endorse either the product or the company.

Gano Excel USA, Inc. Issues Recall and Allergy Alert on Undeclared Milk Protein in GANO CAFE 3-IN-1, GANO CAFE GINSENG TONGKAT ALI, and GANO C'REAL SPIRULINA OATS

Contact:
Andy Nakashima
(626) 480-7550

FOR IMMEDIATE RELEASE --Irwindale, CA -- February 17, 2005 --- GANO EXCEL USA, in Irwindale, CA is recalling GANO CAFE 3-IN-1, GANOCAFE GINSENG TONGKAT ALI, and GANO C'REAL SPIRULINA OATS due to undeclared milk products. People who have an allergy or severe sensitivity to milk proteins run the risk of serious or life-threatening allergic reactions if they consume these products.

GANO CAFE 3-IN-1, GANOCAFE GINSENG TONGKAT ALI, and GANO

C'REAL SPIRULINA OATS have been sold person-to-person by Independent Gano Excel(tm) Distributors throughout the United States and Canada.

The products affected are as follows:

  1. GANO CAFE 3-IN-1 instant coffee beverage with Ganoderma Extract sold in a package of 20 packets of 21 grams each.
  2. GANOCAFE GINSENG TONGKAT ALI sold in a package of 15 packets of 23 grams each.
  3. GANO C'REAL SPIRULINA OATS sold in a package 15 packets of 30 grams each.

No illnesses or reactions have been reported to date in connection with these products.

Gano Excel USA is conducting this recall following sampling conducted by Health Canada that revealed the presence of an undeclared milk protein, which was not declared on the product label. Subsequent investigation revealed the products contain the undeclared milk protein.

Consumers who have purchased these products should contact their Independent Gano Excel Distributor for a full refund or call Gano Excel USA at (626) 338-8081 for further information.

The Food and Drug Administration is aware of the recall

####

RSS Feed for FDA Recalls Information