We have an FFDM unit and do not keep hardcopy of our exams (i.e., we retain the images electronically). When patients request the release of their exam, we create a hardcopy for them. May we charge the patient for the cost of creating the hardcopy?
The facility may not charge for creating the first hardcopy version of the mammogram. However, if the patient requests one or more additional hard copies of the mammogram, the facility may pass the costs of the additional hardcopies on to the patient.