What documentation should I get when a patient, or an individual acting on the behalf of the patient, or the patient's physician requests the release of the patient's records? How long should I keep the documentation?
Facilities should request that patients, physicians, or individuals acting on behalf of patients sign a release form, or submit a written release request; however, if the facility chooses to accept oral transfer requests, a notation should be made in a log. Other documentation may also be possible. Facilities must keep this documentation for the same 5/10 years as they are required to keep the original records. Facilities should check to see if State or local laws related to release of records require additional documentation.