Radiation-Emitting Products

How should a facility handle a lay summary that is returned "undeliverable?"

Policy Guidance Help System logo

The requirement to communicate results to the patient can be fulfilled by mailing the lay summary to the patient (at the patient’s last known address), even when the lay summary is returned to the facility and marked as “undeliverable.” While this will satisfy the MQSA requirement, the facility may still be responsible for further attempts at patient communication under their State requirements or Standards of Care. This is especially true where the results are “suspicious” or “highly suggestive of malignancy.

Back to Communication of Results to Patients

Page Last Updated: 07/18/2014
Note: If you need help accessing information in different file formats, see Instructions for Downloading Viewers and Players.