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U.S. Department of Health and Human Services

Radiation-Emitting Products

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Advice to Facilities Regarding Corrective Actions

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This policy covers what information an inspector should convey to a facility with respect to the technical or machine-related findings identified during an inspection.

While many inspectors have backgrounds in radiologic technology, equipment service and/or quality control, each inspector should not tell a facility what he or she believes is the source of the noncompliance or to try to help the facility diagnose their problems. It is one thing to point out obvious light leaks in a darkroom that has a fog problem or stained or dirty view boxes. However, it is entirely different to suggest to a facility that it replace a motor in their processor, a filter in their mammography system, or to alter their clinical technique factors. Inspectors should be very careful not to give facilities suggestions or advice that could lead to costly repairs which may not fix the problem or which might, in fact, compromise image quality. Please leave it up to facility managers, service engineers, and/or the medical physicist to evaluate how to correct technical problems of this nature.