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U.S. Department of Health and Human Services

Medical Devices

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Physio Control, Inc. LifePak CR Plus Automated External Defibrillators (AEDs)

Recall Class:
Class I
Date Recall
August 28, 2008

LifePak CR Plus Automated External Defibrillator
Product Number: 3200731-003 and 3200731-027

This device was manufactured from May 20, 2004 through August 11, 2007 and distributed from May 20, 2004 through December 4, 2007. Two hundred forty-nine (249) devices are affected.

These devices are used by emergency or medical personnel, or by others who have taken the appropriate training to use this AED. The devices are intended to treat adults in cardiopulmonary arrest. They analyze an unconscious patient’s heart rhythm and automatically deliver an electrical shock to the heart if needed to restore normal heart rhythm.
Recalling Firm:
Physio Control, Inc.
11811 Willows Rd NE
Redmond, Washington 98052-2003
Reason for Recall:
The AED instructs the responder, by voice prompts, to press the shock button. However, the shock button is covered and is not visible. Therefore, the responder is not able to provide therapy (shock).
Public Contact:
Customers may call Physio-Control Technical Support at 1-800-442-1142, option 5, between 6:00 a.m. and 4:00 p.m. (Pacific Time).
FDA District:
FDA Comment:

Physio Control began calling their customers on August 28, 2008 and:

  • described the problem of the covered and invisible shock button, and the inability to provide shock to adults who may be having a heart attack.
  • informed their customers that their AEDs would be replaced immediately.
  • sent a follow-up letter that was FAXed or emailed the same day stating that the customers should immediately perform one of the following actions:
    • Remove the affected AEDs from service or
    • Remove and discard the shock button cover (a diagram showing what to do was enclosed).

The company completed notifying its customers on September 2, 2008

Healthcare professionals and consumers may report any problems with the use of this product to the FDA's MedWatch Adverse Event Reporting program. See the nearby link to MedWatch.