Inspections, Compliance, Enforcement, and Criminal Investigations
Gate Gourmet, Inc. 01-May-05
Department of Health and Human Services
Public Health Service
San Francisco District
VIA CERTIFIED MAIL
RETURN RECEIPT REQUESTED
April 21, 2005
Our Reference Number: 2940020
David N. Siegel, Chairman and CEO
Gate Gourmet, Inc.
11710 Plaza America Drive
Reston, VA 20190
Dear Mr. Siegel,
On February 25 and 26, 2005, FDA conducted an inspection of your facility located at 324 Rodgers Boulevard, Honolulu, HI, which provides food and beverage service to various airlines at Honolulu Airport. The observations made during the inspection revealed that your facility is in violation of the Public Health Service Act and the Interstate Conveyance Sanitation regulations at Title 21, Code of Federal Regulations, Part 1250 (21 CFR 1250). FDA's observations were listed on Form FDA 483, Inspectional Observations, a copy of which was provided to, and discussed with, Mr. Anthony L. Chun, Assistant General Manager and Ms. Kathy P. Magdaro, Production Supervisor, at the conclusion of the inspection.
During the inspection the following significant observations were noted:
1. Your firm failed to hold perishable food at or below 50°F, except when being prepared or kept hot for serving as required by 21 CFR 1250.27. Specifically observed were the following:
a) Cooked turkey placed in the refrigerator at 10:30 a.m. showed a temperature of 98°F at 2:50 p.m.
b) A second pan of cooked turkey placed in the refrigerator at 10:30 am. showed a temperature of 87° F at 2:55 p.m.
c) Cooked pork placed in the refrigerator at 10:00 a.m. showed a temperature of 87°F at 2:53 p.m.
2. Your firm failed to construct and maintain your facility to be free from flies and other vermin (21 CFR 1250.30). Specifically, a live cockroach was observed on a wall near the salad production area, and live flies were observed in all areas of the facility.
3. Your firm failed to keep utensils used in the.preparation of food and beverages clean as required by 21 CFR 1250.33(b). Specifically observed were the following:
a) A stirring paddle in the hot food area was greasy and stored on a dirty unsanitized surface between uses.
b) Tools used at the griddle were stored on a dirty oily rack,
c) A [redacted] mixer bowl was stored with standing water with food particles inside.
4. Your firm failed to maintain equipment in a clean manner as required by 21 CFR 1250.33(b). Specifically observed were the following:
a) Handles of all refrigeration units were dirty and sticky with old food-residue build up.
b) The [redacted] reach-in refrigerator had mold growing on the windows.
c) A pink slimy substance was dripping onto the conveyor at the "clean end" of the pot washing machine.
5. Your firm failed to maintain equipment in good repair as required by 21 CFR 1250.33(a). Specifically, the door to the.walk-in ice freezer was broken which exposed dirty insulation.
6. Your firm failed to handle ice that will come in contact with food or drink in such a manner as to avoid contamination as required by 21 CFR 1250.28. Specifically, ice used for drinking came in contact with ernployees bare hands while being loaded into bags.
7. Your firm failed to dispose of garbage and refuse as frequently as required by 21 CFR 1250.39. In addition, your refuse containers did not have close fitting covers. Specifically, in the pot wash area, salad area and hallways, there were dirty uncovered trash cans and trash carts. The trash cans and trash carts had flies and cockroaches in and near them.
8. Your firm failed to maintain the facility clean and free from flies and other vermin as required by 21 CFR 1250.30(a). Specifically, in the pot wash area; salad area and hallways were dirty uncovered trash cans and trash carts with fruit flies and cockroaches in and near them.
The list of inspectional observations, identified above, is not intended to be an all-inclusive list of the conditions observed at your facility. It is your responsibility to assure adherence with all requirements of the regulations.
Based on the inspectional findings, we are classifying your facility as "Provisional" for interstate carrier use for a period of thirty (30) days. A "Provisional" classification means that the facility may continue to operate; however, significant correction of violations must be made by the expiration date. On or about that date, a re-inspection of this facility will be conducted to assure that corrections meet FDA requirements. If significant corrections are not made by the time of the next inspection, this facility will be reclassified as "Use-Prohibited" for carrier use. Assignment of "Use-Prohibited" status for food service facilities means that food and beverages from this facility may not be used by interstate conveyances until the violations have been corrected and the facility has been reinspected by FDA.
You should notify this office in writing, within fifteen (15) working days of the receipt of this letter, of the specific steps that you have taken to prevent a recurrence of the cited deficiencies. Your response should include a discussion of any delays you foresee in achieving correction, and a deadline by which correction can be expected. Your response should be directed to:
Charles D. Hoffman, Compliance Officer
1431 Harbor Bay Parkway
Alameda, CA 94502-7070
You may wish to FAX your response to Charles D. Hoffman at 510-337-6703.
Barbara J. Cassens
San Francisco District