Is help available for food facilities that have questions about the RFR?
FDA has created an RFR home page at www.fda.gov/ReportableFoodRegistry, which provides detailed information about the RFR and includes a link to the RFR Draft Guidance for Industry (also available in Spanish, French and Chinese). FDA also provides two email RFR help desks:
- The RFR Center for questions about policies, procedures and interpretations at RFRSupport@fda.hhs.gov, and
- The SRP Service Desk for technical and computer-related questions about the RFR report and Safety Reporting Portal at firstname.lastname@example.org