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U.S. Department of Health and Human Services

For Industry

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Migration Testing FAQs

 
WebTrader
 

Do I have a WebTrader account or AS2 account?

Who do I contact if I have any questions?

What user ID, password, and certificate should I use?

I get a certificate error when I access the site

I want to participate in large submission testing, what is the procedure for participating in the testing?

Does the test submission have to be exact size?

Is it required to participate in testing?

I get "Login Failure- Your user ID or password login was invalid" error

Will I get Acknowledgements for test submissions?

Does the testing have to begin at 11AM EST?

I am in the process of obtaining a production account; do I have to participate in testing?

I send one or two submissions a year; am I required to participate in testing?

 

AS2

 

Do I have a WebTrader account or AS2 account?

Who do I contact if I have any questions?

What is the new system URL, Firewall, certificates, and routing ID?

Does the test submission have to be exact size?

Can I make a single file and submit?

Will the test submission get loaded into the test databases at FDA

 

 

 

WebTrader

 
Note 1: No current ESG systems are affected by the testing of the migration system.
All current submission activities can continue as usual.
 
Note 2: Make sure your firewall is configured to allow you to connect to IP address 150.148.128.23 on port 3080. You can test basic connectivity by entering the following into your browser location bar: https://150.148.128.23:3080/ServerStatus

  

 

 

Do I have a WebTrader account or AS2 account?
    
You have a WebTrader account if you login to ESG system using a user id and password to send submissions to FDA. You have an AS2 account if you have Gateway software system installed and configured to send submissions to FDA.
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Who do I contact if I have any questions?

Please send all of your questions to esgreg@gnsi.com.
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What user ID, password, and certificate should we use?

The current test system user id, password, certificate should be used. Please make sure you can log in to the current ESG pre-production system at https://esgtest.fda.gov/ and if that works, please try again at the migration system at https://150.148.128.23/ with the same information.
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Once you click on the following link (https://150.148.128.23/) you will get a certificate error page. The specific error message will depend on the browser you are using.
 
If you are using a recent version of Internet Explorer you will get the page shown below:
 
 Screenshot
 

To proceed, please select the highlighted choice: “Continue to this website (not recommended)

 

Firefox:
 

If Firefox is used, a page displaying the following will be shown:

 
FireFox
 
To continue, please select, “I Understand the Risks”. Then you will receive the following notification.
 
 
FireFox
 
 
To continue, please choose, “Add Exception”.
 
After this, please continue to permanently confirm the exception following the steps identified by Firefox. These steps will vary depending on the exact version of Firefox being used.
 
 
Once the Login page is available, please enter the User ID and Password for your WebTrader Test account.
 
After your first successful login, the following “Java Warning Security” will be displayed:
 
Java Warning
 
 
To continue, please check “Always trust content from this publisher” checkbox and click “Yes”
 

A second window will appear afterwards with the following information:
 

Java Warning 2

 

To continue, please click the “Run” button. Once you select Run you will be taken to My Documents page.
 
This warning will appear every time you log in to the migration system.
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Send an email to michael.fauntleroy@fda.hhs.gov and copy esgreg@gnsi.com expressing your interest in testing with large submissions. You will be contacted with additional information.
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Does the test submission have to be exact size?

No, the submission sizes suggested in the test plan are approximate sizes.
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Is it required to participate in testing?
 

Test participation is not mandatory for WebTrader users but we strongly recommend you participate. By participating in the testing you can make sure that your accounts works in the migrated system and benchmark transfer times for various size submissions.
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I get "Login failure Your user ID or password login was invalid" error

You must use you current test login credentials to login. If you still cannot login please send an email to esgreg@gnsi.com: include the account name and primary contact of the account in the email.
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Will I get Acknowledgements for test submissions?
 

Submissions sent via the migration system (https://150.148.128.23/), will receive only 1 receipt and 1 acknowledgement. Any additional acknowledgements that are normally received from the pre-production system will not be sent at this time in the migration system.
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Does the testing have to begin at 11AM EST?

We request you to start testing starting 11AM EST, this will help us gather metrics and the performance data on the new system. If you can’t start testing at 11, you may send submissions at your convenience. 
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I am in the process of obtaining a production account; do I have to participate in testing?

If you have obtained your test account before September 1, 2010, we recommend you participate in testing.
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I send one or two submission per year; am I required to participate in testing?

Test participation is not mandatory for WebTrader users but we strongly recommend you participation.
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AS2


Note:
No current ESG systems are affected by the testing of the migration system.
All current submission activities can continue as usual.

 

Do I have a WebTrader account or AS2 account?

You have a WebTrader account if you login to ESG system using a user id and password to send submissions to FDA. You have an AS2 account if you have Gateway software system installed and configured to send submissions to FDA
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Who do I contact if I have any questions?

Please send all of your questions to esgreg@gnsi.com 
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What is the new system URL, Firewall, certificates, and routing ID

All AS2 account holders will receive an email consisting configuration details of the new test system.
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Does the test submission have to be exact size?

No, the submission sizes suggested in the test plan are approximate sizes.
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Will I get Acknowledgements for test submissions?

Submissions sent via the migration system (https://150.148.128.23/), will receive only 1 receipt and 1 acknowledgement. Any additional acknowledgements that are normally received from the pre-production system will not be received at this time in the migration system.  
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Does the testing have to begin at 11AM EST?

We request you to start testing starting 11AM EST, this will help us gather metrics and the performance data on the new system. If you can’t start testing at 11, you may send submissions at your convenience.
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Can I make copies of a single file and submit?

Yes but the file/messages name has to be unique.
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Will the test submissions get loaded into test databases at FDA?

The submissions will not be loaded into FDA database during the load testing phase. They will be loaded into FDA test databases during the Integrity and Submission test phase.
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