A New Way to Contact FDA/Food
On March 3, 2014, FDA’s Center for Food Safety and Applied Nutrition’s Food and Cosmetics Information Center (FCIC) implemented a new online form, enabling industry representatives and consumers to submit their inquiries electronically to our website.
The email addresses that were used in the past for consumer (firstname.lastname@example.org) and industry (email@example.com) inquiries have been retired.
The new online form will permit inquirers to provide the relevant information needed by the FCIC staff to appropriately and efficiently triage and respond to each inquiry, allowing us to improve our overall customer service and increase our ability to provide accurate and timely responses.
The form is available at CFSAN FCIC Inquiry.
The FCIC toll-free telephone, 1-888-SAFEFOOD (1-888-723-3366) will continue to operate from 10 AM to 4 PM EST.
Thank you for your interest in the FCIC, we look forward to serving you.