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FDA’s Emergency Telephone Number Has Been Changed

Food Basket

Center for Food Safety and Applied Nutrition - Food and Drug Administration

December 8, 2010

Office of Emergency Operations has moved to FDA’s White Oak Campus

As of December 10, 2010, the former FDA 24-hour emergency number, 301-443-1240, will be disconnected. The new numbers for the Office of Emergency Operations will be 1-866-300-4374 or 301-796-8240.

These numbers can be used to report the following types of problems to FDA:

  • A serious, life-threatening event involving an FDA-regulated product, i.e., foods, dietary supplements, cosmetics, human drugs, animal drugs, medical devices, biological products, and radiation-emitting electronic products

  • Requests from medical professionals for approval for the use of an emergency investigational new drug, device or biologic.

  • Notifications to FDA from government agents acting in an official capacity about an urgent matter.

  • Reports of an emergency involving an FDA employee or an FDA employee's family member.

  • Reports of a non-life threatening adverse reaction to an FDA-regulated product that requires immediate reporting.