• Decrease font size
  • Return font size to normal
  • Increase font size
U.S. Department of Health and Human Services

Food

  • Print
  • Share
  • E-mail

FDA Industry Systems - System Status History

Status History - October 2003 to February 2005

Current system status (including more recent status history).

February 12, 2005: The Customs and Border Patrol ABI/ACS system was down from 12:00 am to 2:00 am EST.

January 29, 2005: The system was unavailable due to electrical power upgrades from 12:45 am EST until 7:45 am EST Saturday, January 29, 2005.

January 25, 2005: PNSI was unavailable from about 1:00 pm EST until 9:45 pm EST due to database problems.

January 25, 2005: PNSI was unavailable from about 2:00 am EST until 5:00 am EST due to access problems.

January 24, 2005: PNSI was unavailable from about 2:00 pm EST until 8:30 pm EST due to a database problem.

January 17-18, 2005: The system was unavailable due to electrical power upgrades from 7:15 am EST Monday, January 17, 2005 until 12:30 am EST Tuesday, January 18, 2005 EST.

January 14-15, 2005: The system was unavailable due to electrical power upgrades from 4:30 pm EST Friday, January 14, 2005 until 1:00 am EST Saturday, January 15, 2005 EST.

December 28, 2004: The system was unavailable due to a hardware problem from approximately 12:30 pm to 2:00 pm EST.

December 13, 2004: The system was unavailable due to a hardware failure from approximately 2:00 am to 6:30 am EST.

December 4, 2004: The system was unavailable due to a system upgrade from approximately 3:00 am to 5:00 am EST.

November 29, 2004: The system was unavailable due to technical problems from about 5:30 am to 8:00 am EST.

November 16, 2004: FFRM was down for system maintenance from 6:00 pm to 8:05 pm EST.

November 15, 2004: The system was unavailable due to technical problems from about 11:00am to 3:30pm EST.

November 8, 2004: The system experienced intermittant problems from about 3:30 pm to 11:00 pm EST.

November 6, 2004: The system was unavailable due to a system upgrade from approximately 3:00 am to 5:30 am EST.

October 2, 2004: The system was unavailable due to a system upgrade from approximately 3:00 am to 7:00 am EDT.

September 22, 2004: PNSI was unavailable due to technical problems from approximately 3:00 pm to 5:30 pm EDT.

September 18, 2004: The system was unavailable due to a system upgrade from approximately 3:00 am to 5:30 am EDT.

September 13, 2004: The Customs and Border Protection ACS system was down from approximately 3:00 pm to 5:15 pm EDT.

August 21-22, 2004: The system experienced intermittent problems from approximately 4:30 pm to 1:00 am EDT.

August 7, 2004: The system was unavailable due to a system upgrade from approximately 3:00 am to 10:30 am EDT.

July 10, 2004: The system was unavailable due to a system upgrade from approximately 3:00 am to 7:30 am EDT.

June 23, 2004: There was a short duration outage (less than 1 hour) due to technical problems. We are working on trying to resolve this issue.

June 15, 2004: The system was experiencing intermittent network problems.

June 5, 2004: The system was unavailable due to a system upgrade from approximately 3:00 am to 8:00 am EDT.

May 26, 2004: Network problems resulted in slow responses by the system from approximately 10:00 am to 11:00 am EDT.

May 25, 2004: The system was down due to a system failure from approximately 11:30 pm EDT May 25, 2004 until 4:00 am EDT May 26, 2004

May 15, 2004: An intermittent system login issue occurred when attempting to log into the FDA Industry Systems was resolved.

April 25th and 26th 2004: The PNSI System was down due to technical difficulties for over 12 hours.

April 17, 2004: The PNSI System was down for maintenance on Saturday, April 17, 2004 from 3:00 am to 8:00 am EDT.

February 28, 2004: The FDA Industry Systems for Food Facility Registration and Prior Notice were down for maintenance on Saturday, February 28, 2004 from 2:00 a.m. to 12:00 noon EST.

December 12, 2003 12:01 am EST: Prior Notice System Interface went online.

November 12, 2003 11:30 am EST: Earlier problems with slow response time have been resolved. Thank you for your patience.

November 12, 2003 1:45 am EST: Users may experience very slow response times. We are aware of the problem and are currently working to resolve this. We anticipate a return to normal operations within a few hours. We are sorry for the inconvenience.

November 10, 2003 12:40 am EST: Electrical power was restored.

November 10, 2003 11:42 am EST: Due to an electrical power outage, the FDA Industry Systems for Food Facility Registration is currently down. We anticipate the system will be back up in several hours. Please check this status page for further updates. We are sorry for the inconvenience.

November 7, 2003
Patches were applied to the system on November 6, and at this time we believe the timeout problem has been resolved.

October 31, 2003
The majority of registrations are completing successfully; however, there are a number of customers with slower internet access who are experiencing a timeout which is less than 30 minutes. We have identified the source of this problem and are working on a solution. Please check back to determine the status of this problem.

Thank you for your patience if you are experiencing problems with Food Facility Registration or Prior Notice.

 

Contact FDA

1-800-216-7331
301-575-0156
FDA Industry Systems

Help Desk

(Technical, Computer & General Questions)

Help desk hours are Monday to Friday from 7:30 am to 11:00 pm Eastern Standard Time