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U.S. Department of Health and Human Services

Food

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FDA Industry Systems - System Status

System Status Explanations

 

Normal:
The system is fully operational.

 

System Down:
Most problems will be temporary. Try accessing the system again in 15 minutes.
   

Scheduled Maintenance:
Periodically FDA Industry Systems will need to undergo maintenance and upgrades. All scheduled maintenance will take place on Saturdays 3AM-8AM Eastern Time (Saturday 8AM-1PM GMT). If you are having trouble accessing FDA Industry Systems during that time, please try again after 8AM Eastern Time on Saturday (1 PM GMT).

 

Prior Notice of Imported Food Contingency Plan for System Outages
August 2004

 

Submission of Prior Notice to FDA for Articles of Imported Food During Periods when ABI/ACS is Not Operational

 

If necessary, contact the FDA Industry Systems Help Desk.

 

Status History Archives
 

Current Status 

Due to scheduled maintenance, users of the following systems and their subcomponents may experience intermittent timeouts on Saturday, April 19th 2014, between 3:00 a.m. Eastern Daylight Time (EDT) to 1:00 p.m. EDT.
  • FDA Unified Registration and Listing System (FURLS)
    •  Account Management System (OAA)
    • Food Facility Registration System (FFRM)
    • Device Registration and Listing System (DRLM)
    • ALERT System
    • Shell Egg Producer Registration System (SEPRM)
    • Certificate Application Processing (CAP)
    • Acidified Foods/Low Acid Canned Foods (AF/LACF)
    • CDRH Export Certificate and Application Tracking System (CECATS)
    • Biologics Export Certification and Application Tracking System (BECATS)
    • Tobacco Registration and Product Listing Module (TRLM)
    • Online Accounts Administration Oracle Internet Directory (OAA-OID)
  •  Low Acid Canned Food System (LACF)
  •  Prior Notice System Interface (PNSI)

FURLS Support FURLSSupport@fda.hhs.gov

Status updated 4:30 PM EDT April 16, 2014

Status History

  • April 5, 2014: Due to scheduled maintenance, users of the following systems and their subcomponents may have experienced intermittent timeouts on Saturday, April 5th 2014, between 3:00 a.m. Eastern Daylight Time (EDT) to 10:00 a.m. EDT: FDA Unified Registration and Listing System (FURLS), Account Management System (OAA), Food Facility Registration System (FFRM), Device Registration and Listing System (DRLM), ALERT System, Shell Egg Producer Registration System (SEPRM), Certificate Application Processing (CAP), Acidified Foods/Low Acid Canned Foods (AF/LACF), CDRH Export Certificate and Application Tracking System (CECATS), Biologics Export Certification and Application Tracking System (BECATS), Online Accounts Administration Oracle Internet Directory (OAA-OID), Low Acid Canned Food System (LACF), Prior Notice System Interface (PNSI).

  • March 29, 2014: Due to scheduled maintenance, users of the following systems and their subcomponents may experience intermittent timeouts on Saturday, March 29th 2014, between 3:00 a.m. Eastern Daylight Time (EDT) to 12:00 p.m. EDT: FDA Unified Registration and Listing System (FURLS), Account Management System (OAA), Food Facility Registration System (FFRM), Device Registration and Listing System (DRLM), ALERT System, Shell Egg Producer Registration System (SEPRM), Certificate Application Processing (CAP),  Acidified Foods/Low Acid Canned Foods (AF/LACF), CDRH Export Certificate and Application Tracking System (CECATS), Biologics Export Certification and Application Tracking System (BECATS), Online Accounts Administration Oracle Internet Directory (OAA-OID), Low Acid Canned Food System (LACF), Prior Notice System Interface (PNSI).

  • March 22, 2014: For approximately 8 hours, starting Saturday, March 22, 2014 at 03:00 a.m. Eastern Daylight Time (EDT) through Saturday, March 22, 2014, 11:00 a.m. EDT, the FURLS System required maintenance in the Contractor Hosted Data Center (CHDC) Production environment. During that time, registration notifications to users of the FURLS systems listed below was turned off. Any email notifications created during the maintenance window was sent out once the work was completed: FDA Unified Registration and Listing System (FURLS), Account Management System(OAA), Food Facility Registration System(FFRM), Device Registration and Listing System(DRLM), Shell Egg Producer Registration System(SEPRM), Certificate Application Processing(CAP), Acidified Foods/Low Acid Canned Foods(AF/LACF), CDRH Export Certificate and Application Tracking System(CECATS), Biologics Export Certification and Application Tracking System(BECATS).

  • March 5, 2014: Due to scheduled maintenance, users of the following FURLS (FDA Unified Registration and Listing System) applications may have experienced intermittent timeouts on Wednesday, March 5th 2014, between 5:00 p.m. Eastern Standard Time (EST) to 8:00 p.m. EST: CDRH Export Certificate and Application Tracking System (CECATS).

  • February 22, 2014: Due to scheduled maintenance, users of the following FURLS (FDA Unified Registration and Listing System) applications may have experienced intermittent timeouts on Saturday, February 22nd 2014, between 3:00 a.m. Eastern Standard Time (EST) to 8:00 a.m. EST: CDRH Export Certificate and Application Tracking System (CECATS), Biologics Export Certification and Application Tracking System (BECATS).

  • February 15, 2014: Due to scheduled maintenance, users of the following systems and their subcomponents may have experienced intermittent timeouts on Saturday, February 15th 2014, between 3:00 a.m. Eastern Standard Time (EST) to 12:00 p.m. EST: FDA Unified Registration and Listing System(FURLS), Account Management System(OAA), Food Facility Registration System(FFRM), Device Registration and Listing System(DRLM), ALERT System, Shell Egg Producer Registration System(SEPRM), Certificate Application Processing(CAP), Acidified Foods/Low Acid Canned Foods(AF/LACF), CDRH Export Certificate and Application Tracking System(CECATS), Biologics Export Certification and Application Tracking System(BECATS), Online Accounts Administration Oracle Internet Directory(OAA-OID), Low Acid Canned Food System(LACF), Prior Notice System Interface(PNSI).

  • February 8, 2014: Due to scheduled maintenance, users of the following systems and their subcomponents may experience intermittent timeouts on Saturday, February 8th 2014, between 3:00 a.m. Eastern Standard Time (EST) to 8:00 a.m. EST: FDA Unified Registration and Listing System (FURLS), Account Management System (OAA), Food Facility Registration System (FFRM), Prior Notice System Interface (PNSI).

  • January 18, 2014: Due to scheduled maintenance, users of the following systems and their subcomponents may have experienced intermittent timeouts on Saturday, January 18th 2014, between 3:00 AM Eastern Standard Time (EST) to 5:00 PM EST: FDA Unified Registration and Listing System (FURLS), Account Management System(OAA), Food Facility Registration System(FFRM), Device Registration and Listing System(DRLM), ALERT System, Shell Egg Producer Registration System(SEPRM), Certificate Application Processing(CAP), Acidified Foods/Low Acid Canned Foods(AF/LACF), CDRH Export Certificate and Application Tracking System (CECATS), Biologics Export Certification and Application Tracking System (BECATS), Online Accounts Administration Oracle Internet Directory(OAA-OID), Low Acid Canned Food System (LACF), Prior Notice System Interface (PNSI).

  • December 20, 2013: Due to scheduled maintenance, users of the following FURLS (FDA Unified Registration and Listing System) applications may have experienced intermittent timeouts on Friday, December 20, 2013, between 9:00 AM Eastern Standard Time (EST) to 5:00 PM EST: Food Facility Registration Module (FFRM), Certificate Application Processing (CAP).

  • November 16, 2013: Due to scheduled maintenance, users of the following systems and their subcomponents may have experienced intermittent timeouts on Saturday, November 16th 2013, between 3:00 AM Eastern Standard Time (EST) to 1:00 p.m. EST: FDA Unified Registration and Listing System (FURLS), Account Management System(OAA), Food Facility Registration System(FFRM), Device Registration and Listing System(DRLM), ALERT System, Shell Egg Producer Registration System(SEPRM), Certificate Application Processing(CAP), Acidified Foods/Low Acid Canned Foods(AF/LACF), CDRH Export Certificate and Application Tracking System (CECATS), Biologics Export Certification and Application Tracking System (BECATS), Online Accounts Administration Oracle Internet Directory(OAA-OID), Low Acid Canned Food System (LACF), Prior Notice System Interface (PNSI).

  • September 27, 2013: FURLS Medical Device Registration and Listing Module (DRLM) was unavailable from 12:00 PM EDT on Friday, September 27th, 2013 until 12:00 AM EDT on Tuesday, October 1st, 2013.

  • September 25, 2013: Due to emergency maintenance, users of the following systems and their subcomponents may have experienced intermittent timeouts on Wednesday, September 25th 2013, between 1:00 AM Eastern Daylight Time (EDT) to 5:00 AM EDT: FDA Unified Registration and Listing System (FURLS), Account Management System, Food Facility Registration Module (FFRM), Device Registration and Listing Module (DRLM), ALERT System, Shell Egg Producer Registration Module (SEPRM), Certificate Application Processing (CAP), Acidified Foods/Low Acid Canned Foods (AF/LACF), CDRH Export Certificate and Application Tracking System (CECATS), Online Accounts Administration Oracle Intranet Directory (OAA-OID), Low Acid Canned Food System (LACF), and Prior Notice System Interface (PNSI).

  • August 31, 2013: Due to scheduled maintenance, users of the following systems and their subcomponents may have experienced intermittent timeouts on Saturday, August 31, 2013, between 3:00 AM Eastern Daylight Time (EDT) to 3:00 PM EDT: FDA Unified Registration and Listing System (FURLS), Account Management System, Food Facility Registration Module (FFRM), Device Registration and Listing Module (DRLM), ALERT System, Shell Egg Producer Registration Module (SEPRM), Certificate Application Processing (CAP), Acidified Foods/Low Acid Canned Foods (AF/LACF), CDRH Export Certificate and Application Tracking System (CECATS),  Online Accounts Administration Oracle Intranet Directory (OAA-OID), Low Acid Canned Food System (LACF), and Prior Notice System Interface (PNSI).

  • August 24, 2013: Due to a scheduled maintenance, the following systems and their subcomponents may have not been available for access to users starting Friday, August 23, 2013 at 9:00 PM Eastern Daylight Time (EDT) through Saturday, August 24, 2013, 2:00 AM EDT: FDA Unified Registration and Listing System (FURLS), Acidified Foods/Low Acid Canned Foods (AF/LACF), and Low Acid Canned Food System (LACF).

  • August 17, 2013: Due to scheduled maintenance, users of the following systems and their subcomponents may have experienced intermittent timeouts on Saturday, August 17th 2013, between 3:00 AM Eastern Daylight Time (EDT) to 11:00 AM EDT: FDA Unified Registration and Listing System (FURLS), Account Management System(OAA), Food Facility Registration System(FFRM), Device Registration and Listing System(DRLM), ALERT System, Shell Egg Producer Registration System(SEPRM), Certificate Application Processing (CAP), Acidified Foods/Low Acid Canned Foods(AF/LACF), CDRH Export Certificate and Application Tracking System (CECATS), Online Accounts Administration Oracle Internet Directory(OAA-OID), Low Acid Canned Food System (LACF), and Prior Notice System Interface (PNSI).

  • August 3, 2013: For approximately 12 hours, starting Saturday, August 3, 2013 at 12:00 AM Eastern Daylight Time (EDT) through Saturday, August 3, 2013, 12:00 PM EDT, the following FURLS system may have been unavailable due to OIM’s migration of the MARCS database from the Oracle 10g Database to the Oracle 11g Database in the Contractor Hosted Data Center (CHDC) Production environment: CDRH Export Certificate and Application Tracking System (CECATS). During that time, registration notifications to District Offices for the FURLS systems listed below were turned off during the aforementioned maintenance window. Any email notifications created during the maintenance window was sent out once the work was completed: Low Acid Canned Food System (LACF) and Shell Egg Producer Registration Module (SEPRM).

  • July 20, 2013: Due to scheduled maintenance, users of the following systems and their subcomponents may have experienced intermittent timeouts on Saturday, July 20, 2013, between 3:00 AM EDT to 4:00 PM EDT: FDA Unified Registration and Listing System (FURLS), Account Management System (OAA), Food Facility Registration Module (FFRM), Device Registration and Listing Module (DRLM), Alert System, Shell Egg Producer Registration Module (SEPRM), Certificate Application Processing (CAP), Acidified Foods/Low Acid Canned Foods (AF/LACF), CDRH Export Certificate and Application Tracking System (CECATS), Online Accounts Administration Oracle Intranet Directory (OAA-OID), Low Acid Canned Food System (LACF), and Prior Notice System Interface (PNSI).     

  • July 13, 2013: For approximately 7 hours, Saturday, July 13, 2013 at 1:00 AM EDT through Saturday, July 13, 2013, 8:00 AM EDT, FDA migrated the FURLS database from the Oracle 10g Database to the Oracle 11g Database in the Contractor Hosted Data Center (CHDC) Production environment. During this time, the follwoing systems listed below were unavailable: FDA Unified Registration and Listing System (FURLS), Account Management System (OAA), Food Facility Registration Module (FFRM), Device Registration and Listing Module (DRLM), ALERT System, Shell Egg Producer Registration Module (SEPRM), Certificate Application Processing (CAP), Acidified Foods/Low Acid Canned Foods (AF/LACF), CDRH Export Certificate and Application Tracking System (CECATS), and Online Accounts Administration Oracle Intranet Directory (OAA-OID). During this time, the following systems were not able to communicate with FURLS: Low Acid Canned Food System (LACF), Prior Notice System Interface (PNSI), Firm Master Listing Service (FMLS), CDRH APP2, CDRH Web Export, CDRH Intranet Apps, CDRH ADHOC Reporting System (CARS), FURLS Business Objects Reporting System, Global Unique Device Identification Database (GUDID), User Fees, and CFSAN Statistical Analysis System (SAS) Program.

  • June 1, 2013: Due to a scheduled maintenance, users of the following systems and their subcomponents may haved experienced intermittent timeouts between 3:00 AM EDT and 12:00 PM EDT on Saturday June 1, 2013: FDA Unified Registration and Listing System (FURLS), Account Management System (OAA), Certificate Application Processing (CAP).

  • May 31, 2013: Due to a scheduled maintenance, users of the following systems and their subcomponents may have experienced intermittent timeouts starting Friday May 31, 2013 at 10:00 PM EDT through Sunday June 2, 2013 at 11:59 PM EDT: FDA Unified Registration and Listing System (FURLS), Low Acid Canned Food System (LACF), Prior Notice System Interface (PNSI).

  • May 18, 2013: Due to scheduled maintenance, users of the following systems and their subcomponents may have experienced intermittent timeouts on Saturday May 18, 2013 between 3:00 AM EDT and 2:00 PM EDT: FDA Unified Registration and Listing System (FURLS), Low Acid Canned Food System (LACF), Prior Notice System Interface (PNSI).

  • May 17, 2013: The Device Registration and Listing Module (DRLM) of the electronic registration and listing system (FURLS) was unavailable from 6:00 PM EDT Friday May 17, 2013 until 4:00 PM EDT Saturday May 18, 2013.

  • May 4, 2013: Due to scheduled maintenance, users of the following systems and their subcomponents may have experienced intermittent timeouts on May 4, 2013 between 3:00 AM EDT and 6:00 AM EDT: FDA Unified Registration and Listing System (FURLS), Low Acid Canned Food System (LACF), and Prior Notice System Interface (PNSI).

  • May 3, 2013: The Device Registration and Listing Module (DRLM) of the electronic registration and listing system (FURLS) was unavailable from 6:00 PM EDT Friday May 3, 2013 until 8:00 AM EDT Monday May 6, 2013.
  • Aril 26, 2013: The Device Registration and Listing Module (DRLM) of the electronic registration and listing system (FURLS) was unavailable from 6:00 PM EDT Friday April 26, 2013 to 12:00 AM EDT on Saturday April 27, 2013.

  • March 14, 2013: Multiple customers experienced intermittent access issues to the Device Registration and Listing Module (DRLM) of the FDA Unified Registration and Listing System (FURLS) March 14, 2013.  Users receive a page stating “We’re Sorry" while accessing the DRLM application.
        
  • February 16, 2013: Users of the following systems and their subcomponents experienced intermittent time outs between 3:00 AM EDT and 12:00 PM EDT on February 16, 2013 due to scheduled maintenance: FDA Unified Registration and Listing System (FURLS), Low Acid Canned Food System (LACF), and Prior Notice System Interface (PNSI).
     
  • January 19, 2013: Users of the following systems and their subcomponents experienced intermittent time outs between 3:00 AM EDT on January 19, 2013 to 9:00 PM EDT on January 20, 2013 due to scheduled maintenance: FDA Unified Registration and Listing System (FURLS), Low Acid Canned Food System (LACF), and Prior Notice System Interface (PNSI).
  • January 9, 2013: The FSMA Registration Fax Machine was out of service for routine maintenance on Wednesday, January 9, 2013 from 1:00 PM EDT to 2:00 PM EDT.

  • December 1, 2012: Users of the following systems and their subcomponents experienced intermittent time outs on December 1, 2012 from 3:00 AM EDT to 12:00 PM EDT due to scheduled maintenance: FDA Unified Registration and Listing System (FURLS), Low Acid Canned Food System (LACF), and Prior Notice System Interface (PNSI).

  • November 17, 2012: Users of the following systems and their subcomponents experienced intermittent time outs on November 17, 2012 from 3:00 AM EDT to 3:00 PM EDT due to scheduled maintenance: FDA Unified Registration and Listing System (FURLS), Low Acid Canned Food System (LACF), and Prior Notice System Interface (PNSI).

  • November 13, 2012: The FURLS Device Registration and Listing Module (DRLM) was unavailable from 6:00 PM on Friday, November 9, 2012 until 6:00 AM EDT on Monday, November 12, 2012.

  • November 3, 2012: Users of the Food Facility Registration System under FDA Unified Registration and Listing System (FURLS) experienced intermittent time outs on November 3, 2012 between 3:00 AM EDT to 8:00 AM EDT.

  • October 20, 2012: Food Facility Registration System (FFRM) of the FDA Unified Registration and Listing System (FURLS) was unavailable on October 20, 2012 from 5:00 PM EDT to October 22, 2012 12:01 AM EDT. Users of this application received a “Page Not Found” error while accessing this application during the this time period.

  • October 12, 2012: The FURLS Device Registration and Listing Module (DRLM) was experiencing display problems, which were resolved on October 12, 2012.

  • October 12, 2012: The Food Facility Registration System (FFRM) of FDA Unified Registration and Listing System (FURLS) were unavailable from 10:00 PM EDT to 10:20 PM EDT on October 12, 2012 due to scheduled maintenance.

  • September 28, 2012: The FURLS Device Registration and Listing Module (DRLM) was unavailable from 12:00 PM EDT on Friday, September 28, 2012 until 12:00 PM EDT on Tuesday, October 2, 2012.

  • September 27, 2012: The Food Facility Registration System (FFRM) of FDA Unified Registration and Listing System (FURLS) were unavailable from 3:00 PM EDT to 11:00 PM EDT on September 27, 2012 due to scheduled maintenance.

  • September 27, 2012: The FDA Unified Registration and Listing System (FURLS), Food Facility Registration System, Device Registration and Listing System, ALERT System, Shell Egg Producer Registration System, Certificate Application Processing, and Acidified Foods/Low Acid Canned Foods (AF/LACF) were unavailable from 1:00 AM EDT to 10:00 AM EDT on September 27, 2012 due to scheduled maintenance.

  • September 27, 2012: The Prior Notice System Interface (PNSI), OAA-OID, Account Management System, and Low Acid Canned Food System (LACF) were unavailable from 1:00 AM EDT to 5:00 AM EDT on September 27, 2012 due to scheduled maintenance

  • September 7, 2012: CFSAN’s Low Acid and Acidified Canned Foods (LACF) application was unavailable from September 7, 2012 9:00 PM EDT until September 8, 2012 12:00 PM EDT due to the cutover of the application from the Wiley Data Center Production environment to the Contractor Hosted Data Center (CHDC) and FDA Internet environment as a part of the ICT-21 Migration effort.

  • August 24, 2012: CFSAN’s Low Acid and Acidified Canned Foods (LACF) application was unavailable from August 24, 2012 8:00 AM EDT until August 25, 2012 10:00 AM EDT due to the cutover of the application from the Wiley Data Center Production environment to the Contractor Hosted Data Center (CHDC) and FDA Internet environment as a part of the ICT-21 Migration effort.

  • August 18, 2012: Users of the following systems and their subcomponents experienced intermittent time outs on August 18, 2012 between 2:00 AM EDT to 12:00 PM EDT due to scheduled maintenance: FDA Unified Registration and Listing System (FURLS), Low Acid Canned Food System (LACF), and Prior Notice System Interface (PNSI).

  • July 28, 2012: The Device Registration and Listing Module (DRLM) of the FDA Unified Registration and Listing System (FURLS) was unavailable from 8:00 AM EDT to 4:00 PM EDT on Saturday, July 28, 2012 due to required maintenance.

  • July 27, 2012: Users of the following systems and their subcomponents experienced intermittent time outs on July 27, 2012 10:00 AM EDT until 11:59 PM EDT on July 29, 2012 due to scheduled maintenance: FDA Unified Registration and Listing System (FURLS), Low Acid Canned Food System (LACF), and Prior Notice System Interface (PNSI).

  • July 21, 2012: Users of the following systems and their subcomponents experienced intermittent time outs on July 21, 2012 between 2:00 AM EDT to 10:00 AM EDT due to scheduled maintenance: FDA Unified Registration and Listing System (FURLS), Low Acid Canned Food System (LACF), and Prior Notice System Interface (PNSI).

  • May 19, 2012: Users of the following systems and their subcomponents experienced intermittent time outs on May 19, 2012 between 2:00 AM EDT to 12:00 PM EDT due to scheduled maintenance: FDA Unified Registration and Listing System (FURLS), Low Acid Canned Food System (LACF), and Prior Notice System Interface (PNSI).

  • April 21, 2012: Users of the following systems and their subcomponents experienced intermittent time outs on April 21, 2012 between 2:00 AM EDT to 12:00 PM EDT due to scheduled maintenance: FDA Unified Registration and Listing System (FURLS), Low Acid Canned Food System (LACF), and Prior Notice System Interface (PNSI).

  • March 19, 2012: FDA Unified Registration and Listing System (FURLS), Low Acid Canned Food System (LACF), and Prior Notice System Interface (PNSI) systems were unavailable on March 19, 2012 from approximately 8:00 AM and 1:00 PM EST.

  • February 18, 2012: Users of the following systems and their subcomponents experienced intermittent time outs on February 18, 2012 between 2:00 AM to 1:00 PM EST: FDA Unified Registration and Listing System (FURLS), Low Acid Canned Food System (LACF), and Prior Notice System Interface (PNSI).

  • December 2, 2011: The Device Registration and Listing Module (DRLM) of the electronic registration and listing system (FURLS) was unavailable from 4:00 PM EST on Friday, December 2, 2011 until 8:00 AM EST on Sunday, December 4, 2011 due to required maintenance.

  • November 19, 2011: The Electronic Submissions Gateway (ESG) Production system was unavailable from 1:00 AM to 8:30 AM EST on Saturday November 19, 2011 due to maintenance activities. The following systems and their subcomponents were unavailable from 1:00 AM to 12:00 PM EST on November 19, 2011 due to scheduled maintenance: FDA Unified Registration and Listing System (FURLS), Low Acid Canned Food System (LACF), and Prior Notice System Interface (PNSI).

  • November 5, 2011: The Electronic Submissions Gateway (ESG) Pre-Production system was unavailable from 6:30 AM to 3:00 PM EST on Saturday, November 5, 2011 due to maintenance activities.

  • October 22, 2011: Users of the following systems and their subcomponents experienced intermittent time outs from 3:00 AM to 10:00 AM ET on October 22, 2011: FDA Unified Registration and Listing System (FURLS), Low Acid Canned Food System (LACF), and Prior Notice System Interface (PNSI).

  • September 28, 2011: The Device Registration and Listing Module (DRLM) of the electronic registration and listing system (FURLS) was unavailable from 12:00 PM ET on Wednesday, September 28, 2011 until 8:00 AM ET on Saturday, October 1, 2011.  The 2012 Annual Registration Cycle began on October 1, 2011.

  • July 23, 2011: The Electronic Submission Gateway (ESG) Production system was unavailable from 3:50 AM to 7:20 AM ET on July 23, 2011 due to scheduled maintenance. Users of the following systems and their subcomponents experienced intermittent time outs from 3:00 AM to 11:00 AM ET on July 23, 2011 due to scheduled maintenance: FDA Unified Registration and Listing System (FURLS), Low Acid Canned Food System (LACF), and Prior Notice System Interface (PNSI).  

  • July 9, 2011: The Electronic Submission Gateway (ESG) PRODUCTION system was unavailable from 6:00 AM to 11:00 AM ET on July 9, 2011 due to scheduled maintenance.

  • June 12, 2011: The Electronic Submission Gateway (ESG) PRE-PRODUCTION system was unavailable from 9:00 AM to 2:30 PM ET on June 12, 2011 due to scheduled maintenance.

  • June 11, 2011: Users of the following systems and their subcomponents experienced intermittent time outs from from 5:00 AM to 6:00 AM ET on June 11, 2011 due to scheduled maintenance: FDA Unified Registration and Listing System (FURLS), Low Acid Canned Food System (LACF), and Prior Notice System Interface (PNSI).  

  • May 21, 2011: Users of the following systems and their subcomponents experienced intermittent time outs from 3:00 AM to 1:00 PM EDT on May 21, 2011 due to scheduled maintenance: FDA Unified Registration and Listing System (FURLS), Low Acid Canned Food System (LACF), and Prior Notice System Interface (PNSI). 

  • May 21, 2011: The ESG PRODUCTION was unavailable from 5:45 AM to 7:30 AM on May 21, 2011 due to scheduled maintenance.

  • May 6, 2011: The ESG PRE-PRODUCTION was unavailable from 9:00 PM to 11:00 PM on May 6, 2011 due to scheduled maintenance.

  • April 23, 2011: The ESG Production system was unavailable from 3:00 AM to 8:00 AM ET on April 23, 2011 due to scheduled maintenance. Users of the following systems and their subcomponents experienced intermittent time outs on April 23, 2011 from 3:00 AM to 10:00 AM ET due to scheduled maintenance: Unified Registration and Listing System (FURLS), Low Acid Canned Food System (LACF), and Prior Notice System Interface (PNSI). 

  • April 16, 2011: The ESG Pre-Production system was unavailable on Saturday April 16, 2011 from 9:00 AM ET to 2:00 PM ET due to scheduled maintenance.

  • April 2, 2011: FDA operated under Prior Notice Contingency Scenario 1 from 3:00 AM to 7:00 AM ET, April 2, 2011. ACS, OASIS, and PNSI were all operational, but the link between ACS and OASIS was down for maintenance.

  • March 18, 2011: The Food Facility Registration system experienced intermittent problems from Friday March 18, 2011 to Wednesday March 23, 2011 11:30 PM ET. 

  • March 11, 2011: The ESG Production system was unavailable from Friday March 11, 2011 5:00 PM ET to Sunday March 13, 2011 11:30 PM ET. During this time, the ESG Production system was migrated to a new data center.

  • March 5, 2011: FDA Unified Registration and Listing System (Food Facility Registration System, Device Registration and Listing System, Drug Facility Registration System, Shell Egg Producer Registration System and Account Management System), ALERT System, Low Acid Canned Food system and Prior Notice System Interface (PNSI) users experienced intermittent time outs on March 5, 2011 between 03:00 AM to 10:00 AM ET due to scheduled maintenance.

  • February 11, 2011: The Electronic Submissions Gateway (ESG) Pre-Production system was unavailable from February 11, 2011 5:00 PM EST to February 12, 2011 8:30 AM EST. The ESG Pre-Production system was migrated to new data center during this period.

  • January 22, 2011: FDA Unified Registration and Listing System (Food Facility Registration System, Device Registration and Listing System, Drug Facility Registration System, Shell Egg Producer Registration System and Account Management System),ALERT System, Low Acid Canned Food system and Prior Notice System Interface (PNSI) users experienced intermittent time outs from January 22, 2011 between 3:00 AM to 10:00 AM ET due to scheduled maintenance.

  • December 18, 2010: FDA Unified Registration and Listing System (Food Facility Registration System, Device Registration and Listing System, Drug Facility Registration System, Shell Egg Producer Registration System and Account Management System), Low Acid Canned Food system and Prior Notice System Interface (PNSI) users experienced intermittent time outs from December 18, 2010 between 1:00 AM to 08:00 AM ET due to scheduled maintenance.

  • December 11, 2010: FDA Unified Registration and Listing System (Food Facility Registration System, Device Registration and Listing System, Drug Facility Registration System, Shell Egg Producer Registration System and Account Management System), Low Acid Canned Food system and Prior Notice System Interface (PNSI) users experienced intermittent time outs from December 11, 2010 between 3:00 AM to December 11th, 2010, 09:00 PM ET due to scheduled maintenance.

  • November 10, 2010: FDA Unified Registration and Listing System (Food Facility Registration System, Device Registration and Listing System, Drug Facility Registration System, Shell Egg Producer Registration System and Account Management System), Low Acid Canned Food system and Prior Notice System Interface (PNSI) users experienced intermittent time outs on November 10, 2010 between 3:00 AM and 4:00 AM ET due to emergency patch maintenance.

  • October 23, 2010: FDA Unified Registration and Listing System (Food Facility Registration System, Device Registration and Listing System, Drug Facility Registration System, Shell Egg Producer Registration System and Account Management System), Low Acid Canned Food system and Prior Notice System Interface (PNSI) users experienced intermittent time outs on October 23, 2010 between 3:00 AM and 10:00 AM ET due to scheduled maintenance.

  • September 28, 2010: The Device Registration and Listing Module (DRLM) of the electronic registration and listing system (FURLS) was unavailable from noon Eastern Daylight Time (EDT) on Tuesday, September 28th, 2010 until 8:00 a.m. EDT on Friday, October 1st, 2010. The 2011 Annual Registration Cycle began on October 1, 2010.

  • August 28, 2010: FDA Unified Registration and Listing System (Food Facility Registration System, Device Registration and Listing System, Drug Facility Registration System, Shell Egg Producer Registration System and Account Management System), Low Acid Canned Food system and Prior Notice System Interface (PNSI) users experienced intermittent time outs on August 28, 2010 between 3:00 AM and 8:00 AM ET due to scheduled maintenance.

  • July 25, 2010: FURLS/PNSI experienced technical difficulties from 9:00 PM ET July 25, 2010 until 10:15 PM ET July 25, 2010.

  • July 15, 2010: FURLS experienced intermittent time out issues from 10:00 AM ET July 15, 2010 until 5:30 PM ET July 15, 2010.

  • July 11, 2010: FURLS/PNSI was unavailable from 1:00 AM ET July 11, 2010 until 2:00 PM ET July 11, 2010 due to system maintenance.

  • June 18, 2010: The Device Registration and Listing Module was unavailable from 5:00 PM ET June 18, 2010 until 6:00 AM ET June 21, 2010 due to system maintenance.

  • April 23, 2010: The Device Registration and Listing Module was unavailable from 6:30 PM ET April 23, 2010 until 12:00 PM ET April 24, 2010 due to system maintenance. 

  • March 16, 2010: ESG Production system was unavailable from 3:00am EDT to 4:40am EDT on March 16, 2010. 

  • January 15, 2010: FDA Unified Registration and Listing System (Food Facility Registration System, Device Registration and Listing System, Drug Facility Registration System and Account Management System), Low Acid Canned Food system and Prior Notice System Interface (PNSI) were not available for use on January 16, 2010 between 1:00 AM and 9:00 AM EST due to scheduled maintenance. 

  • November 14, 2009: ESG Pre-Production (Test) system was unavailable from 6:00pm November 13, 2009 EST to 11:59pm November 14, 2009 EST.

  • October 31, 2009: ESG Pre-Production (Test) system was unavailable from October 31, 2009 12:00am EDT to October 31, 2009 1:00pm EDT.

  • October 4, 2009: ESG Production system was unavailable from 12:01am October 3, 2009 to 6:00pm October 4, 2009 due to scheduled maintenance.

  • October 1, 2009: The DRLM was unavailable from 12:00 noon September 28, 2009 to 8:00 am October 1, 2009 due to scheduled maintenance.

  • September 26, 2009: FURLS was unavailable from 3:00am EDT to 8:00am EDT on September 26, 2009 due to system maintenance.

  • September 24, 2009: Network problems prevented communication between CBP and the FDA Prior Notice Center from 12:00am until 6:00am September 24, 2009.

  • September 12, 2009: Network problems prevented communication between CBP and the FDA Prior Notice Center from 8:00pm September 12, 2009 until 2:00am September 13, 2009.

  • September 8, 2009: Network problems prevented communication between CBP and the FDA Prior Notice Center from 11:30pm September 8, 2009 until 10:45am September 9, 2009

  • June 6, 2009: ESG Pre-Production system was not available from 12:00am EDT to 12:00pm EDT on June 6, 2009 due to system maintenance.

  • May 29, 2009: Network problems prevented communication between CBP and the FDA Prior Notice Center from 6:30pm EDT on Thursday, May 28, 2009 until 10:30am EDT on Friday, May 29, 2009.

  • May 27, 2009: The ESG production system experienced slow performance from 4PM to 5PM EDT on May 27, 2009.

  • May 12, 2009: The FDA ESG production system was unavailable from 3:00pm to 12:00am EDT on May 12, 2009.

  • May 5 - 6, 2009: FURLS and PNSI may have been intermittently unavailable from 9:00pm EDT on Tuesday, May 5, 2009 until 1:00am EDT on Wednesday, May 6, 2009, for system maintenance.

  • April 30, 2009: ESG pre-production system experienced slow performance from 04-29-2009 7AM until 04-29-2009 2PM.

  • April 20, 2009: All systems (PNSI, ESG, FURLS) were unavailable from 10:20am on Sunday, April 19, 2009 until 1:30am on Monday, April 20, 2009.

  • April 10, 2009: The ESG Production system was slow from 1PM to 4:30PM on April 10, 2009.

  • April 6, 2009: The ESG Production system was unavailable from 1:00AM to 9:00PM April 4, 2009 due to technical issues.

  • March 26, 2009: The ESG Production system was unavailable from 10:58AM to 12:05PM March 26, 2009 due to technical issues.

  • March 23, 2009: Network problems prevented communication between the CPB and the FDA Prior Notice Center from 3PM on March 22, 2009 to 3AM on March 23, 2009.

  • January 14, 2009: PNSI was available intermittently from 6:00am until 10:00am Wednesday, January 14, 2009 for a system upgrade.

  • November 24, 2008: OASIS was unavailable from 12:00am Saturday, November 22, 2008 until 5:00am Monday, November 24, 2008 for system maintenance.

  • November 24, 2008: ESG production system was unavailable between 4:00am and 6:00am Saturday, November 22, 2008 for system maintenance.

  • November 17, 2008: OASIS was unavailable on Monday, November 17, 2008 from 9:00am until 10:00 pm due to technical issues.

  • October 1, 2008: DRLM was unavailable from noon on Friday, September 26, 2008 until 1:00pm on Wednesday, October 1, 2008 due to system maintenance.

  • September 6, 2008: All systems were unavailable 12:00am to 5:00pm EDT due to system maintenance.

  • August 23, 2008: All systems were unavailable 12:30pm to 2:15pm EDT due to technical issues.

  • August 12, 2008: The FURLS and PNSI applications were subject to intermittent availability from 6:00am to 8:00am EDT on Saturday, August 16, 2008, due to system maintenance.

  • June 30, 2008 ESG production system was unavailable from 9AM to 2:15PM on 06/30/2008.

  • June 24, 2008 ESG production system was down due to technical issues from 06/23/2008 6:30PM to 06/24/08 1:30AM.

  • June 10, 2008 ESG production system was down due to technical issues on 06/10/2008 from 11:30AM to 7:20PM.

  • May 15, 2008 ESG production system was down from 10PM to 11:20PM on May 15, 2008.

  • May 3, 2008 All systems were down for system maintenance from 1am to 8pm on Saturday, May 3, 2008.

  • April 12, 2008 ESG pre-production was down for system maintenance from 10am to 6pm on Saturday, April 12, 2008.

  • April 12, 2008 All web systems (FURLS, PNSI, ESG production) were down for system maintenance from 3:00 am to 7:15 am on April 12, 2008.

  • April 10, 2008 ESG production system was down from 11:30 pm April 8,2008 to 7:30am April 10, 2008 due to technical issues.

  • April 7, 2008 All Systems were unavailable due to technical problems from 3:30 pm EDT on April 7, 2008 to 3:00 am EDT April 8, 2008.

  • March 22, 2008 The ESG Pre-Production (Test) Gateway System was down for maintenance from 8 pm to 11pm Saturday, March 22, 2008.

  • March 3, 2008 The ESG Pre-Production (Test) Gateway System was down for maintenance from March 1, 2008 to March 2, 2008. AS1 support ended on March 1, 2008.

  • December 8, 2007 PNSI was unavailable from 3:00am to 5:00am Saturday, December 8th due to system maintenance.

  • December 6, 2007 The ESG Production system was unavailable from 10:00PM to 11:30PM Thursday, December 6th due to technical issues.

  • December 6, 2007 The ESG Production system was unavailable from 7:30 pm Wednesday, December 5th to 2:45 am Thursday, December 6th due to technical issues.

  • November 26, 2007 The ESG Production system was unavailable from 8:00 AM Saturday, November 24th to 11:59 PM Sunday, November 25th due to scheduled maintenance.

  • October 2, 2007 ESG Test system was down from 4:00am until 11:15am.

  • September 8, 2007 PNSI was unavailable from 2:45am to 5:15am due to system maintenance.

  • July 19, 2007: LACF experienced intermittent outages from 7am to 2:45pm due to an unexpected hardware problem.

  • July 17, 2007: LACF experienced intermittent outages from 8am to 7pm due to an unexpected hardware problem.

  • June 23, 2007: Electronic Submission Gateway Production System was down for maintenance from 7:30am to 10:00am.

  • June 2, 2007: FFRM, and DFRM were unavailable from 1am to 6:30am, and PNSI was unavailable from 3am to 6:30am on June 2, 2007 due to scheduled maintenance.

  • May 29, 2007: The ESG pre-production Center Server for CDER, AERS, and Gateway Test was down for repairs from May 22, 2007 to May 29, 2007.

  • May 17, 2007: The ESG pre-production Center Server for CDER, AERS, and Gateway Test was down for repairs from 8 PM May 16 until 4 PM May 17.

  • April 23, 2007: The ESG Pre-production/Test system was unavailable from noon Friday, April 20 to 10:30am Monday, April 23 due to scheduled maintenance.

  • April 21, 2007: All systems were unavailable from 7:00pm to 9:00pm due to a power outage.

  • April 16, 2007: ESG production system was down from 1:05PM until 1:45PM on April 16, 2007 due to technical problems.

  • April 11, 2007: Systems were unavailable between 12:00pm and 6:00pm April 11, 2007 due to technical problems.

  • April 9, 2007: Systems were unavailable between 5:00pm and 8:00pm April 9, 2007 due to technical problems.

  • April 7, 2007: FURLS and PNSI were unavailable between 7:00pm and 11:30pm April 6, 2007 and ESG was unavailable from 7:00pm April 6, 2007 until 1:00am April 7, 2007 due to electrical problems.

  • March 31, 2007: PNSI was subject to intermittent availability from 4:00am to 8:00am due to system maintenance.

  • February 24, 2007: PNSI was unavailable from 3:00am to 8:00am due to system maintenance.

  • February 17, 2007: ESG was unavailable from 3:00am to 8:00am due to system maintenance.

  • February 10, 2007: PNSI and FFRM were unavailable from 3:00am to 7:00am due to system maintenance.

  • January 18, 2007: ESG Test system was unavailable from 7:00pm to 10:00pm due to system maintenance.

  • January 15, 2007: ESG AS1 was unavailable from 10:00am to 1:30pm due to system maintenance.

  • January 13, 2007: PNSI was unavailable from 4:00am to 9:45am due to system maintenance.

  • January 6, 2007: ESG was unavailable from 3:00am to 7:30am due to system maintenance.

  • December 10, 2006: PNSI was intermittently unavailable from 7:30am to 1:30pm due to technical reasons.

  • December 10, 2006: PNSI was unavailable from 12:30am to 5:30am.

  • December 6, 2006: AS1 production service was unavailable from 4:45PM until 6PM.

  • November 30, 2006: ESG was unavailable from 4:45pm to 10:40pm due to technical reasons.

  • November 18, 2006: Intermittent outages from 2:30am to 5:30am due to scheduled system maintenance.

  • October 30, 2006: ESG Webtrader functionality was down from 9am until 8:30pm.

  • October 24, 2006: ESG AS1 service was down from 1:45pm until 6:30pm.

  • October 17, 2006: The ESG Pre-Production/Test system was down from 9am to 2pm.

  • September 6-7, 2006: ESG AS1 functionality was unavailable from 4:30pm September 6 until 10:30am September 7 due to technical issues.

  • August 16, 2006: AS1 functionality on ESG was unavailable from 2:30pm to 8:30pm due to technical issues.

  • July 27, 2006: ESG and FFRM were unavailable from approximately 12:00 pm to 3:00 pm due to technical issues.

  • July 10, 2006: ESG production and test WebTrader functionality were unavailable from 10:00 am to 1:30 pm due to technical issues.

  • June 17, 2006: PNSI was unavailable from 1:00 am to 4:00 am due to technical issues.

  • June 16, 2006: ESG AS1 was not available from 3:30 pm to 9:00 am June 17 due to technical issues.

  • June 10, 2006: PNSI was unavailable from 3:00 am to 5:20 am due to system maintenance.

  • June 1, 2006: ESG Test platform was unavailable from May 30 to June 1 due to technical issues.

  • May 20, 2006: PNSI & ESG were unavailable from 4:00 am to 7:30 pm due to technical issues.

  • January 25, 2006: PNSI was unavailable from 2:00 pm to 2:30 pm due to system maintenance.

  • January 23, 2006: PNSI was unavailable from 12:30 pm to 6:30 pm due to technical issues.

  • December 19, 2005: Network problems prevented communication between CBP and the FDA Prior Notice Center from 2:30 to 4:30 pm.

  • December 3, 2005: The system was unavailable from 3:00 am to 6:00 am due to system maintenance.

  • November 26, 2005: PNSI was unavailable from 6:00 am to 6:30 am.

  • November 5, 2005: The system was unavailable from 3:00 am to 5:30 am due to system maintenance.

  • October 29, 2005: LACF was unavailable from 9:00 am to 11:00 am due to system maintenance.

  • October 29, 2005: The system was unavailable from 3:00 am to 6:00 am due to system maintenance.

  • October 8, 2005: The system was unavailable from 12:30 am to 5:00 am due to system maintenance.

  • September 17, 2005: The FDA OASIS system was unavailable from 9:00 am to 3:30 pm due to a system upgrade.

  • September 14, 2005: The system was experiencing intermittent problems from 9:00 pm to 12:00 am due to technical issues.

  • September 9, 2005: The system was experiencing intermittent problems from 5:00 am to 7:00 pm due to technical issues.

  • July 9, 2005: The system was unavailable from 3:00 am to 7:00 am for system maintenance.

  • June 25, 2005: The Food Facility Registration Module (FFRM) was unavailable from 3:00 am to 5:00 am for system maintenance.

  • April 10, 2005: The system was unavailable from 3:00 am to 6:15 am for system maintenance.

  • March 7, 2005: The system was unavailable from 2:00 am to 8:00 am for system maintenance.

  • March 4, 2005: PNSI was unavailable from 1:30 am EST to 5:30 am EST due to technical problems.

     

   

Thank you for your patience if you are experiencing problems with Food Facility Registration or Prior Notice.

 

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