Food

Food Facility Registration User Guide: Additional Capabilities

Return to Online Registration


Cancel Registration Status

After logging in to the Food Facility Registration (FFR) system from the Online Account Administration (OAA) page, choose the "Cancel Registration" option from the FFR main menu (Figure 1)".

Figure 1

Image of Welcome page

A registration’s status can be Valid, Invalid, or Cancel.  The Valid and Invalid statuses are internal FDA designations.  The only action that primary (i.e., Enterprise) account and Subaccount holders can make is cancelling a registration.  Cancelling a registration is irreversible and a new registration will be required for a facility that has been cancelled.

Select a registration that you want to cancel. All registrations that are linked to your account will be displayed. To continue the process with a particular registration, select the hyperlinked registration number (Figure 2).

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Cancel Registration Status-- Step 1

Figure 2

Image of Cancel Registration Status-- Step 1

Cancel Registration Status-- Step 2

The system displays the Cancel Facility Registration page with basic facility information displayed (Facility Name, Registration Number, etc.).  To Cancel the registration, select a reason for cancellation and provide the name and role of the submitter for the particular cancellation in order to fulfill/satisfy the Certification Statement (Figure 3).

Figure 3

Image of Cancel Registration Status-- Step 2

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Fields Included in this Section

Reason for Cancellation

The reason for changing the status of the registration to Cancel.

Name of the Submitter

The first name and last name (surname) of the person submitting this form.

Role of the Submitter

Specify whether the owner, operator, or agent in charge of the facility, or an individual authorized by the owner, operator, or agent in charge of the facility is submitting this form. Choose::

  1. Owner, Operator, or Agent in Charge (Stop here, form is completed)

    - or -

  2. Individual Authorized to Submit the Cancellation (Fill in below)

Indicate who authorized youto submit the cancellation

If you checked box B above (Individual Authorized to Submit the Cancellation) because you are not the owner, operator, or agent in charge, you need to identify the person who authorized you to submit this cancelation. Choose: Owner, Operator, or Agent in Charge (Stop here, form is completed)
- or -
Fill in the name of individual who authorized cancellation on behalf of owner, operator, or agent in charge (Fill in below)

Authorizing Individual Street Address

The address of the person who authorized you to submit this form, if applicable. This can be a physical/geographical location or other mailing address.

City

The city in which the authorizing individual is located.

State/Province/Territory

The state, province, or territory where the authorizing individual is located.

Zip/Postal Code

The zip code (for domestic addresses) or postal code (for foreign addresses) where the authorizing individual is located.

Country/Area

The country/area where the authorizing individual is located.

Phone Number: CountryCode

For foreign addresses, the three-digit country code of the telephone number for the authorizing individual.

Phone Number: Area/CityCode

The three-digit area code (for domestic addresses) or city code (foreign facilities) of the telephone number for the authorizing individual.

Phone Number: Phone Number

The telephone number for the authorizing individual.

Phone Number: Extension

The telephone extension, if any, dialed after the telephone number, for the authorizing individual.

FAX Number: Country Code

For foreign addresses, the three-digit country code for the telephone number of the FAX machine for the authorizing individual.

FAX Number: Area/City Code

The three-digit area code (for domestic addresses) or city code (for foreign addresses) of the telephone number of the FAX machine for the authorizing individual.

FAX Number: FAX Number

The telephone number of the FAX machine for the authorizing individual.

E-mail Address

The electronic mail address of the authorizing individual.

Cancel Registration Status-- Step 3

After providing the required information and confirming the cancellation of the registration, the system will display that the registration was successfully cancelled (Figure 4).  Canceled registrations can still be viewed using the Search Facility Registrations function.

Figure 4

Image of Cancel Registration Status-- Step 3

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Link Registration to Your Account -- Step 2

Select the “”Link Registration to your Account” option from the FFR main menu to link a registration to your account.  Provide the registration number and PIN information for the account to be linked.  If the link is successful, the system confirms that your account has access to the registrations specified (these registrations may be updated as well).  If the link is not successful, the system displays one of the following three possible status messages:

  1. Cannot Create Link.  The Account Number already has access to this registration.
  2. The PIN entered is not a valid PIN in the database.
  3. The registration number is not found in the system.

Search Facility Registrations

Search Facility Registrations – Search Criteria

After logging in to the Food Facility Registration (FFR) system from the Online Account Administration (OAA) page, choose the “Search Facility Registrations" option from the FFR main menu (Figure 5).

Figure 5

Image of Search Facility Registrations

Use this feature to search for domestic and/or foreign registrations by Facility or by U.S. Agent information (Figure 6). Once you have located the facility you are searching for, you can update the registration, change the registration status, or simply review the registration.

Figure 6

Image of feature to search for domestic and/or foreign registrations

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You must enter at least one of the search criteria in order for the system to return any results (Figure 7). You can perform wildcard searches for words that begin with entered characters in any of the text fields. For example, you can enter JU to search for all first names that begin with JU.  If your search returns more than 50 registrations, the system will provide you with the option to view the results or to refine the search.

Figure 7

Image of Search by Facility Information

Search Facility Registrations – Search Results

The system displays all results from the specific search criteria used (Figure 8).

To view registration information details, select the hyperlinked registration number.  You may also modify the current search criteria, start a new search, or export all search results to a Microsoft Excel spreadsheet (the export only includes the information displayed in the search results table).

To update a registration, select the radio button to the left of the Registration Number, and at the bottom of the screen choose Update Registration.

To cancel a registration, select the appropriate radio button from the first column and choose the Cancel Registration button.

Figure 8

Image of Search Result

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Manage Registrations Among Accounts

After logging in to the Food Facility Registration (FFR) system from the Online Account Administration (OAA) page, choose the “Manage Registrations Among Accounts" option from the FFR main menu.

In this section you may "assign" or "unassign" registrations to particular Subaccounts using the tab marked "Subaccount Access".  The tab, "Your Registrations", lets you view the registrations that are assigned to your account and are available for you to assign to your Subaccounts. You may also use the "Other Access" tab to view the other Accounts, if any, which share access to your registrations.

Manage Registrations Among Accounts -- Step 1

Indicate which Subaccount you would like to assign or unassign registrations from (Figure 9).
Select the Subaccount that you would like to work with and indicate whether you want to assign or unassign a registration.
To select an account:

  1. Select the desired Subaccount.
  2. Choose one of the following:
    • Assign Registration (if you want to add a registration to that account)
      - or -
    • Unassign Registration (if you want to remove a registration from that account)

Figure 9

Image of Manage Registrations Among Accounts

Manage Registrations Among Accounts -- Step 2 (Assign)

To assign registrations to the selected Subaccount, select one or more of the registrations displayed and choose to assign the registration(s) (Figure 10).

Figure 10

Image of Manage Registrations Among Accounts -- Step 2 (Assign)

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Manage Registrations Among Accounts -- Step 2 (Unassign)

To unassign registrations to the selected Subaccount, select one or more of the registrations displayed and choose to unassign the registration(s) (Figure 11):

Figure 11

Image of Manage Registrations Among Accounts -- Step 2

Manage Registrations Among Accounts -- Step 3

When the process is complete the system will display that the assignment or unassignment of the registration(s) was successful (Figure 12).

Figure 12

Image of Manage Registrations Among Accounts -- Step 3

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Confirm Notification Receipt

After logging in to the Food Facility Registration (FFR) system from the Online Account Administration (OAA) page, choose the “Confirm Notification Receipt" option from the FFR main menu.

Confirm Notification Receipt -- Step 1

If your registration number and PIN were sent to you by mail, you were also sent a receipt code to send back to FDA to confirm that you received the information. You can confirm that you received a Notification of Registration from FDA using the Confirm Notification Receipt function. If you use the online confirmation form, you do not have to send a confirmation by postal mail.  To confirm, enter the Receipt Code from the notification you received (Figure 13).  Note that if multiple registrations require confirmation, the system will also ask for the Registration Number.

Fields Included in this Section

Receipt Code

A reference number assigned by FDA to a facility registration for purposes of confirming a Notification of Registration.

Figure 13

Image of Confirm Notification Receipt

The system will display if the confirmation was confirmed.

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Page Last Updated: 04/02/2016
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