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U.S. Department of Health and Human Services

Food

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Food Facility Registration User Guide: Update Registration Step-by-Step Instructions

  

Step 1 Select the registration you want to update.

Step 2 Indicate which section of the registration you want to update.

Step 3 Update the Facility Information.

Step 4 Review the Registration.

Step 5 Registration Update Complete

 

Update Facility Registration

Once you are logged in to FDA Industry Systems choose "Food Facility Registration" from the list of systems available. From the Main Menu in the Food Facility Registration Module (FFRM) Home choose "Update Facility Registration."

 

Update Facility Registration -- Step 1
Select the registration you want to update

Select the registration you want to update. The table displays all registrations (in order of registration number) that are associated with this account.

If you are an Account holder, this list includes all registrations created by your Subaccounts (provided access was granted to the Account during registration creation).

If you are a Subaccount holder, this list includes only those registrations that are linked to your Subaccount.

To choose a particular registration, select the hyperlinked Registration Number to view options for updating that registration.

Note: If you are updating a registration that did not have Broker identification information recorded, the following questions will be displayed after you select a registration to update. These questions will identify whether your facility needs to be registered.

Broker Identification

Fields marked with an asterisk (*) are mandatory. This section is required.

Register a Food Facility Broker Identification

Regardless of the answers chosen, you may continue updating your registration.

Fields Included in this Section

*Are you a manufacturer, processer, or packer of food for human or animal consumption in the United States or do you hold such products?
Select “No” if you are not a manufacturer, processer, or packer of food for human or animal consumption in the United States or you do not hold such products.
*Are you a broker, distributor, importer/filer?
Select “Yes” if you are a broker, distributor, importer/filer.
*Do you take physical possession of the goods?
Select “No” if you do not take physical possession of the goods.

 

Update Facility Registration -- Step 2
Indicate which section of the registration you want to update

Indicate which section of the registration you want to update. Certain elements of the registration form are optional; updating those optional items is not required but is strongly encouraged.

You will see a review registration information screen similar to the one you saw when initially registering your facility. Selecting the EDIT button for a section brings up the corresponding data entry screen, from which you can edit and save changes.

To modify the PIN for this registration choose the link "Modify PIN." in Section 1.

Note: The Facility Location (in which you indicate whether this is a domestic or foreign facility) cannot be updated using Update Facility Registration. If you wish to change the Facility Location, you must cancel this registration by selecting Cancel/Change Registration Status on the FFRM Main Menu and entering a new registration.

 

Update Facility Registration -- Step 3
Update the Facility Information

Update the registration information for the registered facility. At the top and bottom of each screen are 4 buttons:

  • Back to Step XX - go back one screen and continue updating the registration.
  • Continue - go to the next screen and continue updating the registration.
  • Review Changes - when you are finished updating the registration, review the changes you have made before submitting them.
  • Cancel & Start Again From Review Page - Return to the Review Registration page. Any changes you have made will be lost.

 

Section 2 -- Facility Name / Address Information

Update the name, address, phone, FAX, and e-mail address for the Facility being registered. The facility address should only be updated due to postal service changes (such as zip code (postal code) changes, a road being renamed, etc.) If the facility has physically relocated this registration must be cancelled and a new registration completed.

Fields Included in this Section

Fields marked with an asterisk ( * ) are mandatory.

Please select the checkbox (Yes) only if the physical location of the facility has changed.

Choose one of the following two options:

  • Yes. Cancels the registration. You must complete a new registration if the facility has physically relocated.

    - or -

  • No. Continue updating this section
*Facility NameThe name of the facility being registered.
*Facility Street AddressThe physical location of the facility being registered. This is normally a street address, but may be some other physical/geographical designation used in rural locations.
 
*CityThe city in which the facility is located.
*Country/AreaThe country/area in which the facility is located. For foreign addresses, select a country/area from the pull-down menu. (For domestic registrations, United States is filled in automatically.)
 
*State/Province/TerritoryThe state, province, or territory in which the facility is located. Select a state, province, or territory from the pull-down menu when applicable or select "Not applicable."
 
*Zip Code (Postal Code)The zip code (for domestic addresses) or postal code (for foreign addresses) of the facility being registered.
*Phone Number: Country CodeFor foreign addresses, the three-digit country code of the telephone number for the facility being registered.
*Phone Number: Area/City CodeThe three-digit area code (for domestic addresses) or city code (for foreign addresses) of the telephone number for the facility being registered.
*Phone Number: Phone NumberThe telephone number of the facility being registered.
Phone Number: ExtensionThe telephone extension, if any, dialed after the telephone number, of the facility being registered.
FAX Number: Country CodeFor foreign addresses, the three-digit country code of the telephone number of the FAX machine for the facility being registered.
FAX Number: Area/City CodeThe three-digit area code (for domestic addresses) or city code (for foreign addresses) of the telephone number of the FAX machine for the facility being registered.
FAX Number: FAX NumberThe telephone number of the FAX machine for the facility being registered.
E-mail AddressAn electronic mail address for the facility being registered.

 

Section 3 -- Preferred Mailing Address Information

Update the Preferred Mailing Address Information.

If the Preferred Mailing Address is the same as the Facility Address, you should leave this section blank. The Facility Address and the Preferred Mailing Address do not need to be in the same country/area.

Fields Included in this Section

If you fill out this section, fields marked with asterisks ( *** ) are necessary for the system to process a complete response.

AutoFill Address

If this is the first facility registration entered by this account holder this session, this option will copy the company address data from your account information. Otherwise, this option will fill the address fields automatically using data in this section from the last registration entered this session. If you choose AutoFill, and decide the information is not what you wanted, you may choose Clear to undo and fill in the correct information manually. 

 

***NameThe name of the person or company where you wish to receive mail from FDA regarding this registration.
***AddressThe mailing address of the company or person named - the address at which you would like to receive notices from FDA about this registration.
***CityThe city in which the preferred mailing address is located.
***Country/AreaThe country/area in which the preferred mailing address is located. Select a country/area from the pull-down menu.
***State/Province/TerritoryThe state, province, or territory in which the preferred mailing address is located. Select a state, province, or territory from the pull-down menu when applicable or select "Not applicable."
***Zip Code (Postal Code)The zip code (for domestic addresses) or postal code (for foreign addresses) for the preferred mailing address.
***Phone Number: Country CodeFor foreign addresses, the three-digit country code of the telephone number for the preferred mailing address.
***Phone Number: Area/City CodeThe three-digit area code (for domestic addresses) or city code (for foreign addresses) of the telephone number for the preferred mailing address.
***Phone Number: Phone NumberThe telephone number for the preferred mailing address.
Phone Number: ExtensionThe telephone extension, if any, dialed after the telephone number, for the preferred mailing address.
FAX Number: Country CodeFor foreign addresses, the three-digit country code for the telephone number of the FAX machine for the preferred mailing address.
FAX Number: Area/City CodeThe three-digit area code (for domestic addresses) or city code (foreign addresses) of the telephone number of the FAX machine for the preferred mailing address.
FAX Number: FAX NumberThe telephone number of the FAX machine for the preferred mailing address.
E-mail AddressAn electronic mail address for the preferred mailing address.

 

Section 4 -- Parent Company Name / Address Information

Update the Parent Company Name / Address Information.

The company that owns the facility being registered is referred to as the Parent Company. If the Facility and the Parent Company have different names, you must complete this section; if they have the same name, leave this section blank. The Facility Address and the Parent Company Address do not need to be in the same country/area.

Fields Included in this Section

If this section applies, fields marked with asterisks ( ** ) are required.

If information is the same as another section, check which section

Specifies whether the parent company name/address information is identical to previously entered information. If you choose one of these and decide the information is not what you wanted, you may choose Clear to undo and fill in the correct information manually.

  • Choose Section 2 if the parent company name/address is the same as the facility name/address information entered in Section 2: Facility Name / Address Information.

    - or -

  • Choose Section 3 if the parent company name/address is the same as the preferred mailing address information entered in Section 3: Preferred Mailing Address Information.

    - or -

  • Choose Clear if you need to clear Section 4
AutoFill AddressIf this is the first facility registration entered by this account holder this session, this option will copy the company address data from your account information. Otherwise, this option will fill the address fields automatically using data in this section from the last registration entered this session. If you choose AutoFill, and decide the information is not what you wanted, you may choose Clear to undo and fill in the correct information manually.
**Name of Parent CompanyThe name of the company that owns the facility being registered, if different from the Facility Name.
**Street Address of Parent CompanyThe address of the parent company. This can be a physical/geographical location or other mailing address.
**CityThe city in which the parent company is located.
**Country/AreaThe country/area in which the parent company is located.
**State/Province/TerritoryThe state, province, or territory in which the parent company is located. Select a state, province, or territory from the pull-down menu when applicable or select "Not applicable."
**Zip Code (Postal Code)The zip code (for domestic addresses) or postal code (for foreign addresses) for the parent company.
**Phone Number: Country CodeFor foreign addresses, the three-digit country code for the parent company.
**Phone Number: Area/City CodeThe three-digit area code (for domestic addresses) or city code (for foreign addresses) for the parent company.
**Phone Number: Phone NumberThe telephone number for the parent company.
Phone Number: ExtensionThe telephone extension, if any, dialed after the telephone number, for the parent company.
FAX Number: Country CodeFor foreign addresses, the three-digit country code of the telephone number of the FAX machine for the parent company.
FAX Number: Area/City CodeThe three-digit area code (for domestic addresses) or city code (foreign addresses) of the telephone number of the FAX machine for the parent company.
FAX Number: FAX NumberThe telephone number of the FAX machine for the parent company.
E-mail AddressAn electronic mail address for the parent company.

 

Section 5 -- Facility Emergency Contact Information

Update the Facility Emergency Contact Information. FDA will use this information in case of emergency to notify the facility of the nature of the emergency. Unless foreign facilities choose to designate another emergency contact, FDA will use their U.S. agent as the emergency contact.

Fields Included in this Section

For domestic facilities, fields marked with asterisks ( ** ) are required.

AutoFill Address

If this is the first facility registration entered by this account holder this session, this option will copy the company address data from your account information. Otherwise, this option will fill the address fields automatically using data in this section from the last registration entered this session. If you choose AutoFill, and decide the information is not what you wanted, you may choose Clear to undo and fill in the correct information manually. 

 

Individual's NameThe first name and last name (surname) of the person to contact in case of emergency for the facility being registered.
TitleThe job title for the emergency contact.
**Emergency Contact Phone: Country CodeFor foreign registrations, the three-digit country code for the telephone number of the person or entity that FDA can call 24 hours a day, 7 days a week, in case of emergency.
**Emergency Contact Phone: Area/City CodeThe three-digit area code (for domestic addresses) or city code (for foreign addresses)for the telephone number of the person or entity that FDA can call 24 hours a day, 7 days a week, in case of emergency.
**Emergency Contact Phone: Phone NumberThe telephone number of the person or entity that FDA can call 24 hours a day, 7 days a week, in case of emergency.
Emergency Contact Phone: ExtensionThe telephone extension, if any, dialed after the telephone number of the person or entity that FDA can call 24 hours a day, 7 days a week, in case of emergency.
E-mail AddressThe electronic mail address for the emergency contact.

 

Section 6 -- Trade Names

If this facility conducts business under a name other than that entered in Section 2: Facility Name / Address Information, complete this section. For example, complete this section if you describe your facility as "also doing business as ..." or "facility also known as ..."

Fields Included in this Section

Alternate Trade Name #1A trade name other than that listed in Section 2: Facility Name / Address Information.
Alternate Trade Name #2, 3, 4Additional trade names other than that listed in Section 2: Facility Name / Address Information.

 

Section 7 -- United States Agent

Foreign facilities may update information about the United States Agent for the facility being registered.

Every foreign facility must have a U.S. Agent who acts as the domestic communications representative for that facility. If you indicated in Section 1: Type of Registration that the facility being registered is a foreign facility, you are required to enter information about the U.S. Agent. Domestic facilities do not require a U.S. Agent.

Note: The U.S. Agent should not be confused with the Agent in Charge, which is another type of submitter for either domestic or foreign facilities.

Fields Included in this Section

For foreign facilities, all fields marked with asterisks ( ** ) are required.

AutoFill Address

If this is the first facility registration entered by this account holder this session, no data will be entered. Otherwise, this option will fill the address fields automatically using data in this section from the last registration entered this session. If you choose AutoFill, and decide the information is not what you wanted, you may choose Clear to undo and fill in the correct information manually. 

 

Please select (Yes) if new U.S. Agent is being reassigned.

Choose one of the following two options:

  • Yes. Registration number and PIN will be mailed to your new U.S. Agent.

    - or -

  • No. Continue updating this section
**Name of U. S. AgentThe first name and last name (surname) of the person acting as U. S. Agent for the foreign facility being registered.
TitleThe job title of the U. S. Agent.
**AddressThe U. S. address of the U. S. Agent.
**CityThe city in which the U. S. address of the U.S. Agent is located.
**StateThe state in which the U. S. address of the U.S. Agent is located.
**Zip CodeThe zip code for the U. S. address of the U. S. Agent.
**U. S. Agent Phone Number: Area CodeThe three-digit area code of the telephone number for the U. S. Agent.
**U. S. Agent Phone Number: Phone NumberThe telephone number for the U. S. Agent.
**U. S. Agent Phone Number: ExtensionThe telephone extension, if any, dialed after the telephone number, for the U. S. Agent.
**Emergency Contact Phone Number: Area CodeThe three-digit area code of the telephone number for the U. S. Agent that FDA can call 24 hours a day, 7 days a week, in case of emergency.
**Emergency Contact Phone Number: Phone NumberThe telephone number for the U. S. Agent that FDA can call 24 hours a day, 7 days a week, in case of emergency.
**Emergency Contact Phone Number: ExtensionThe telephone extension, if any, dialed after the telephone number for the U. S. Agent that FDA can call 24 hours a day, 7 days a week, in case of emergency.
FAX Number: Area CodeThe three-digit area code of the telephone number of the FAX machine for the U. S. Agent.
 FAX Number: FAX NumberThe telephone number of the FAX machine of the U. S. Agent.
E-mail AddressThe electronic mail address for the U. S. Agent.

 

Section 8 -- Seasonal Facility Dates of Operation

Dates of Operation refers to the months during which the facility is open for business. If this facility operates on a seasonal basis, you may choose to complete this section. You might enter, for example, March - September.

Fields Included in this Section

Dates of OperationThe approximate months during which the facility operates, if it operates on a seasonal basis.

 

Section 9 -- Type of Activity Conducted at the Facility

You may choose to update the types of operations that are performed at this facility for the manufacturing, processing, packing, or holding of food. Select as many as appropriate.

If Warehouse/Holding Facility is the only item you select in this section, you may choose to complete Section 10: Type of Storage. If you select the item in this section labeled Animal Food Manufacturer/Processor/Holder, you may choose to complete Section 11b: Food for Animal Consumption.

 

Section 10 -- Type of Storage (for Facilities that are Primarily Holders)

If the facility being registered is solely a warehouse/holding facility, you may choose to complete this section. If the facility is not solely a warehouse/holding facility, skip this section.

 

Section 11a -- General Product Categories - Food for Human Consumption

All facilities being registered must complete this section. Select as many categories as appropriate. If your facility does not manufacture, process, pack or hold food for human consumption, select box 37: "None of the Above Mandatory Categories."

 

Section 11b -- General Product Categories - Food for Animal Consumption

Select as many categories as appropriate.

Note: For more information on the use of food product categories in registration of food facilities, see Guidance for Industry: Necessity of the Use of Food Product Categories in Registration of Food Facilities. For more information about each of the categories included in Sections 11a and 11b, see the Product Code Builder and the relevant regulation (21 CFR 170.3).

 

Section 12 -- Owner, Operator, or Agent in Charge Information

If the contact information for the owner, operator, or agent in charge is the same as that in another section of the form, choose the circle corresponding to that section; otherwise enter the information as requested.

*Name of Entity or Individual who is the Owner, Operator, or Agent in ChargeThe name of the person or entity who is the owner, operator, or agent in charge of the facility being registered.
If information is the same as another section of the form, check which section

Specifies whether the Owner, Operator, or Agent in Charge address information is identical to previously entered information. If you choose one of these and decide the information is not what you wanted, you may choose Clear to undo and fill in the correct information manually.

  • Choose Section 2 if the owner, operator, or agent in charge address information is the same as the facility address information entered in Section 2: Facility Name / Address Information.

    - or -

  • Choose Section 3 if the owner, operator, or agent in charge address information is the same as the preferred mailing address information entered in Section 3: Preferred Mailing Address Information.

    - or -

  • Choose Section 4 if the owner, operator, or agent in charge address information is the same as the Parent Company address information entered in Section 4: Parent Company Name / Address Information.

    - or -

  • Choose Section 7 if the owner, operator, or agent in charge address information is the same as the U. S. Agent address information entered in Section 7: United States Agent.

    - or -

  • Choose Clear if you need to clear Section 12
*Street AddressThe address of the owner, operator, or agent in charge of the facility being registered. This can be a physical/geographical location or other mailing address.
*CityThe city in which the owner, operator, or agent in charge of the facility being registered is located.
*Country/AreaThe country/area in which the owner, operator, or agent in charge of the facility being registered is located.
*State/Province/TerritoryThe state, province, or territory in which the owner, operator, or agent in charge of the facility being registered is located. Select a state, province, or territory from the pull-down menu when applicable or select "Not applicable."
*Zip Code (Postal Code)The zip code (for domestic addresses) or postal code (for foreign addresses) for the owner, operator, or agent in charge of the facility being registered.
*Phone Number: Country CodeFor foreign addresses, the three-digit country code for the owner, operator, or agent in charge of the facility being registered.
*Phone Number: Area/City CodeThe three-digit area code (for domestic addresses) or city code (for foreign addresses) for the owner, operator, or agent in charge of the facility being registered.
*Phone Number: Phone NumberThe telephone number for the owner, operator, or agent in charge of the facility being registered.
Phone Number: ExtensionThe telephone extension, if any, dialed after the telephone number, for the owner, operator, or agent in charge of the facility being registered.
FAX Number: Country CodeFor foreign addresses, the three-digit country code for the telephone number of the FAX machine of the owner, operator, or agent in charge of the facility being registered.
FAX Number: Area/City CodeThe three-digit area code (for domestic addresses) or city code (for foreign addresses) for the telephone number of the FAX machine of the owner, operator, or agent in charge of the facility being registered.
FAX Number: FAX NumberThe telephone number of the FAX machine for the owner, operator, or agent in charge of the facility being registered.
E-mail AddressAn electronic mail address for the owner, operator, or agent in charge of the facility being registered.

 

Section 13 -- Certification Statement

After making other changes to the registration, you may update information about yourself as the submitter of this registration or the person who authorized submission of this registration, and certify its truth and accuracy. Once you have completed this section, you will be given the opportunity to review your registration and make any changes before submitting it for processing.

The owner, operator, or agent in charge of the facility, or an individual authorized by the owner, operator, or agent in charge of the facility, must submit this form. By submitting this form to FDA, the owner, operator, or agent in charge or the individual authorized by the owner, operator, or agent in charge, certifies that the information submitted is true and accurate and that the facility has authorized the submitter to register on its behalf. Under 18 U.S.C. 1001, anyone who makes a materially false, fictitious, or fraudulent statement to the U.S. Government is subject to criminal penalties.

Fields Included in this Section

Fields marked with an asterisk ( * ) are mandatory.
Fields marked with two asterisks ( ** ) are mandatory only if the section applies.

*Print Name of the SubmitterThe first name and last name (surname) of the person submitting this form.
Check One BoxSpecify whether the owner, operator, or agent in charge of the facility, or an individual authorized by the owner, operator, or agent in charge of the facility, is submitting this form. Choose:
  • A. Owner, Operator, or Agent in Charge (Stop here, form is completed)

     

    - or -

  • B. Individual Authorized to Submit the Registration (Fill in address below)
Indicate who authorized you to submit the registration

If you checked box B above (Individual Authorized to Submit the Registration) because you are not the owner, operator, or agent in charge, you need to indicate the person who authorized you to submit this registration. Choose:

  • Owner, Operator, or Agent in Charge (Stop here, form is completed)

    - or -

  • Fill in the name of individual who authorized registration on behalf of owner, operator, or agent in charge.(Fill in address below).
**Authorizing Individual Street AddressThe address of the person who authorized you to submit this form, if applicable. This can be a physical/geographical location or other mailing address.
**CityThe city in which the authorizing individual is located.
**State/Province/TerritoryThe state, province, or territory where the authorizing individual is located. Select a state, province, or territory from the pull-down menu when applicable or select "Not applicable."
**Zip Code (Postal Code)The zip code (for domestic registrations) or postal code (for foreign registrations) where the authorizing individual is located.
**Country/AreaThe country/area where the authorizing individual is located.
**Phone Number: Country CodeFor foreign addresses, the three-digit country code of the telephone number for the authorizing individual.
**Phone Number: Area/City CodeThe three-digit area code (for domestic addresses) or city code (foreign addresses) of the telephone number for the authorizing individual.
**Phone Number: Phone NumberThe telephone number for the authorizing individual.
Phone Number: ExtensionThe telephone extension, if any, dialed after the telephone number, for the authorizing individual.
FAX Number: Country CodeFor foreign addresses, the three-digit country code for the telephone number of the FAX machine of the authorizing individual.
FAX Number: Area/City CodeThe three-digit area code (for domestic addresses) or city code (for foreign addresses) of the telephone number for the FAX machine of the authorizing individual.
FAX Number: FAX NumberThe telephone number of the FAX machine of the authorizing individual.
E-mail AddressThe electronic mail address of the authorizing individual.

 

Modify PIN

Change your PIN. Enter your Registration Number and current PIN and choose Continue. The system will generate a new PIN and display it on the following screen. Make note of the new PIN as you will need it in the future.

Fields Included in this Section

Fields marked with an asterisk ( * ) are mandatory.

*Registration NumberThe number assigned by FDA to this facility's registration.
*PINThe Personal Identification Number for this facility's registration. An mixed-case alphanumeric string that can contain special characters.

 

Update Facility Registration -- Step 4
Review the Registration

Review your update before submitting it for processing. Selecting the EDIT button for a section brings up the corresponding data entry screen, from which you can edit and save changes. If all information is correct, select Submit at the bottom of the screen. Choose Cancel Update to return to the Update Registration Menu. Any changes you have made will be lost.

Note: The Facility Location (in which you indicate whether this is a domestic or foreign facility) cannot be updated using Update Facility Registration. If you wish to change the Facility Location, you must cancel this registration by selecting Cancel/Change Registration Status on the FFRM Main Menu and submit a new registration.

 

 Update Facility Registration -- Step 5
Registration Update Complete

A message indicates that your registration was updated successfully. Choose Back to Main to return to the FFRM Main Menu.