What should I do if I believe I have received or taken counterfeit medicine?
First, talk to the pharmacist where you bought the medicine or contact your healthcare professional for medical advice.
After your safety is assured, FDA needs your help in protecting the safety of others! In order to ensure that only safe and effective drug products are available on the market, the FDA relies on the voluntary reporting of suspect counterfeit drugs from consumers, healthcare professionals, and other drug supply chain partners.
If you are a consumer and believe that you may have a counterfeit drug, please contact the pharmacy where you received the medicine.
If you are a healthcare professional and believe that you may have a suspect counterfeit drug, please report to FDA’s MedWatch office.
If you are aware of suspicious activity that may be associated with counterfeit prescription drugs, please contact FDA's Office of Criminal Investigations.
If you find a Website you think is illegally selling human drugs, animal drugs, medical devices, biological products, foods, dietary supplements or cosmetics over the Internet, please select one of the three options below to report to FDA. If your report:
- involves a life-threatening situation due to an FDA-regulated product you purchased from a Website, call 1-866-300-4374 or 301-796-8240 immediately. (Also contact your health professional for medical advice.)
- involves a serious reaction or problem with an FDA-regulated product, fill out FDA's MedWatch reporting form. (Also contact your health professional for medical advice.)
- for problem Websites that DO NOT involve a life-threatening or otherwise serious reaction, fill out this form (En Español). To report e-mails promoting medical products that you think might be illegal, forward the email to firstname.lastname@example.org.
- FDA Basics Metrics: December 2014
- FDA Basics Webinar: FDA CBER Mini-Sentinel Program
- Recall Process for FDA-Regulated Products
- FDA Basics Metrics: November 2014
- FDA Basics Webinar - November 24, 2014: Drug Shortages
- FDA's MedWatch Program: Voluntarily Reporting Problems to the FDA
- FDA Basics Webinar June 30, 2014: Over-The-Counter Medicines and Driving
- Webinar Friday, May 23 - Packing A Healthy Lunch
- Webinar Tuesday, May 13 - Temporary Tattoos: Raising Consumer Awareness of Safety
- FDA Basics Webinar November 5, 2014: CVM’s Pet Food Reporting and Recall Process
- FDA Basics Metrics: October 2014
- FDA Basics Metrics: Septemeber 2014
- Who can I contact if my question wasn’t answered or if I have additional questions in the future?
- What Should I Do If I See Violations of FDA’s Tobacco Products Rules?
- FDA Basics Metrics: August 2014
- FDA Basics Metrics: July 2014
- FDA Basics Metrics: June 2014
- Where do I go to report problems with flea and tick products?
- What does FDA regulate?
- FDA Basics Metrics: May 2014
- FDA Basics Metrics: April 2014
- Who can I contact if my question wasn’t answered or I have additional questions in the future?
- FDA Basics Metrics: March 2014
- FDA Basics Metrics: February 2014
- What is the Reportable Food Registry?
How helpful was this information?