SMG 1117.32

FDA STAFF MANUAL GUIDES, VOLUME I - ORGANIZATIONS AND FUNCTIONS

FOOD AND DRUG ADMINISTRATION

OFFICE OF THE COMMISSIONER

OFFICE OF OPERATIONS

OFFICE OF MANAGEMENT

OFFICE OF SHARED SERVICES

Effective Date: 01/13/2009

1. OFFICE OF SHARED SERVICES (DAMBC).

Provides Food and Drug Administrations administrative services including communications, facilities, library services, FDA Historical activities, Freedom of Information (FOI) and Privacy Act programs, and dockets management. Utilizes a call center to address all administrative and information technology management issues, and monitors and analyzes operational and customer satisfaction.

2. AUTHORITY AND EFFECTIVE DATE.

The functional statements for this office were approved by the Commissioner, Food and Drugs, effective January 13, 2009.

STATUS (I, R, C)	DATE APPROVED	LOCATION OF CHANGE HISTORY	CONTACT	APPROVING OFFICIAL
Initial	12/12/2008	N/a	OC/OO/OM/OMP	Gregory Doyle, Chief, OSS
Revision	01/13/2009	N/a	OC/OO/OM/OMP	Commissioner of the Food and Drug Administration