SMG 1117.21

FDA STAFF MANUAL GUIDES, VOLUME I - ORGANIZATIONS AND FUNCTIONS

FOOD AND DRUG ADMINISTRATION

OFFICE OF THE COMMISSIONER

OFFICE OF OPERATIONS

OFFICE OF INFORMATION MANAGEMENT

DIVISION OF BUSINESS PARTNERSHIP AND SUPPORT

Effective Date: 04/07/2008

1. DIVISION OF BUSINESS PARTNERSHIP AND SUPPORT (DAMAB).

A. Advocates, communicates, provides, and manages liaison services and provides management and technical consultation resources regarding information technology to FDA offices, centers and other FDA stakeholders, including parties external to FDA (non-govt, eg, PHRMA, BIO, DIA, ICH, etc) and PHS, Department, and other federal government IRM and ADP operations.

B. Collaborates with BIB and the BRBs to prioritize new business requirements and establish projects which will require PM's and designs, develops and maintains the communication plan for all Enterprise Agency projects the BIB, BRBs and OIM.

C. Collaborates with other divisions within OIM to review request for each system; providing estimates for implementation and to assist in the establishment of priorities and schedules (overarching timeline of all projects/independencies), as well as ensure project/investment formulation, execution and actual information is reported.

D. Oversees and manages IT program and project management activities of major IT initiatives following project management best practices (Project Management, System Development, and Enterprise Program life cycles), in collaboration with the Division of CIO Support/Governance Branch, develops policies and procedures on all aspects of project planning, and interacts with and coordinates responses to the Department and OMB on all project management related activities.

E. Coordinates development of Center/Offices IT budget and provides support for budget execution and contract monitoring of information resources.

F. Oversees day to day operations of FDA web development, redesign, and web hosting environment.

G. Manages FDA Forms programs and is the lead for Agency Section 508 implementation.

H. Receives user requests, orders, and issues desktop-related tools and equipment.

I. Manages and oversees help desk services and user support for infrastructure Center and/or FDA-wide applications (excludes field help desk which is part of the Division for Infrastructure Operations).

2. AUTHORITY AND EFFECTIVE DATE.

The functional statements for this division were approved by the Deputy Commissioner for Operations, Office of Operations on April 7, 2008.